Nordstrom is beginning to open its doors once again after abruptly shutting down to meet the safety standards against COVID-19. The global pandemic impacted businesses all over the world and as the stores prepare to open again, it is taking all the precautionary steps.
The retail brand is set to close fitting rooms to eliminate as much contact as possible for example. Additional measures that will be taken include adding plexiglass dividers at the cash registers to prevent close interactions, and suspending some services temporarily. For those who do not wish to enter the physical store, there is also the option of curbside pickup. The company states, "As our stores reopen we will evolve the way we offer personalized service."
Retail Store Re-Opening Standards
Nordstrom Prepares to Open Its Stores with Safety Precautions
Trend Themes
1. Contactless Shopping - Implementing curbside pickup and closing fitting rooms reduces physical contact for customers.
2. Safety Precautions - Adding plexiglass dividers and suspending some services helps ensure the safety of both customers and employees.
3. Evolution of Personalized Service - As stores reopen, there is an opportunity to explore new ways to offer personalized service and enhance the customer experience.
Industry Implications
1. Retail - Implementing safety measures and contactless shopping options will be crucial for the retail industry in the post-pandemic world.
2. Health and Safety - The need for safety precautions and the implementation of new technologies will create opportunities for innovation within the health and safety industry.
3. Technology - Technological solutions such as plexiglass dividers and contactless pickup systems will be in high demand to support the new standards in retail.