Connectivity within homes and businesses has transitioned from optional to essential over the past several years, so the 'GlassWeb' Internet monitoring service has been created to help keep track of uptime. The service works with a plug-in module that connects to your existing modem to monitor the connection and speed at all times throughout the day. Users can be automatically alerted via email or text message that their network is down to help them rectify the problem before it affects solutions within the space.
The 'GlassWeb' Internet monitoring service comes an upstream solution that could prevent potential problems from occurring amidst the intensifying Internet of Things environment. The device could also enable users to receive credits or refunds form their Internet service provider (ISP) by letting them know if there is an outage when they're away.
Connectivity-Monitoring Services
The 'GlassWeb' Internet Monitoring Service Warns of Outages
Trend Themes
1. Internet-of-things Monitoring - The development of an Internet-of-Things monitoring service that tracks and manages the optimal connection and speed of connected devices within homes and businesses.
2. Automated Alerting System - The creation of an automated alerting system that notifies users through emails or text messages of the network outage before it affects solutions within the space.
3. ISP Customer Advocacy - The development of an upstream solution that informs ISPs of varied network malfunctions leading to potential credits and refunds to customers.
Industry Implications
1. Technology - New technological innovations could be the answer to connectivity problems at home or in the office.
2. Customer Service - The development of GlassWeb services can significantly improve customer experience satisfaction levels through automated alertings and refunds.
3. ISP - The implementation of this technology could lead to happier customers and save ISP's money in customer retention expenses.