'Go Hero' is a free-to-download app that works as a personal travel assistant in order to simplify the process of booking hotels, transportation and activities.
The service compares quotations from an array of travel websites in order to find the best deals for travelers. While Go Hero's team takes care of bookings on behalf of a user, the free service notes: "you pay exactly the same you would if you did it yourself through a secured payment mode."
Through a chat-based interface, users are able to call for a cab while traveling offshore, get recommendations on specific types of food in a particular area and tap Go Hero's expert team for additional travel advice. Considering that a smartphone is an essential for many modern-day travelers, this app makes it easy to satisfy all potential needs from a single, easy-to-use tool.
Chat-Based Travel Assistants
'Go Hero' Helps Travelers Outsource Hotel and Activity Bookings
Trend Themes
1. Chat-based Travel Booking - Travel assistants using chat-based interfaces have the potential to revolutionize the travel booking industry by streamlining the booking process.
2. Personalized Travel Recommendations - Personalized recommendations from expert teams using machine learning and AI could be the disruptive innovation that transforms the travel industry.
3. Mobile Concierge Services - Mobile apps that offer concierge services are poised to upend traditional hotel and travel service providers who cannot match the speed and convenience of on-demand services.
Industry Implications
1. Hospitality - Hotels can take advantage of similar technology to offer their guests chat-based concierge services that will give them a competitive edge and improve customer satisfaction.
2. Online Travel Booking - Travel service providers who adopt chat-based concierge service technology will gain an edge over traditional booking sites that require users to sift through numerous options manually.
3. Mobile App Development - Developers who build personalized, chat-based travel booking apps with integrated concierge services have the potential to disrupt traditional travel booking platforms and gain significant market share.