Enchanting Phygital Sensory Experiences

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Nespresso's Gifts of the Forest Experience Includes AR

Gifts of the Forest is Nespresso's phygital experience. The sensory experience is an enhanced Nespresso boutique with augmented reality, adding a digital experience to its festive campaign. Nespresso combines physical and digital interactive sensory elements to create a phygital space.

The innovative experience intends to reference the rich biodiversity of rainforests. Fashion designer Johanna Ortiz collaborated on the project to develop tropical designs. The sensory experience is rolled out worldwide and includes paper models which depict parrots nestled among tropical foliage and flowers. In contrast, the experience offers various augmented reality and sound technology to compliment the depictions. The models are activated when shoppers scan a QR code on the store's window -- birds flutter across the street, and leaves sprout from the ground.
Trend Themes
1. Phygital Sensory Experiences - The combination of physical and digital interactive sensory elements opens up opportunities for businesses to create unique and immersive experiences for customers.
2. Augmented Reality Integration - Integrating augmented reality technology into physical spaces offers businesses the opportunity to enhance customer experiences and create a more engaging shopping environment.
3. Collaborative Campaigns - Collaborating with creators, influencers or other businesses in complementary industries can help brands create dynamic, multi-dimensional experiences that stand out in a crowded market.
Industry Implications
1. Retail - Phygital sensory experiences can transform the retail industry, allowing brands to create unique and immersive shopping experiences that enhance customer engagement and drive sales.
2. Hospitality - Hotels and resorts can use phygital sensory experiences to enhance their guest experience and differentiate themselves from competitors, by combining physical and digital elements to create immersive and memorable experiences.
3. Fashion - Collaborating with industry experts to create sensory experiences, as Nespresso did with fashion designer Johanna Ortiz, can help fashion brands create campaigns that resonate with customers and showcase their products in new and innovative ways.

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