The Blue Bottle Coffee Pop-Up has been created by the cafe brand in Shibuya, Tokyo as a new take on the classic coffee shop to accommodate life in the new normal. The coffee shop focuses entirely on a contactless experience, which starts off by having the patron place their order via a touchscreen display equipped kiosk. The order is then made available to the person through a locker-style cabinet that will have the corresponding cubicle light up when their order is ready for pickup.
The Blue Bottle Coffee Pop-Up has been designed by the Schema Architectural Plan and highlights wooden components that help the space to have a warm, inviting glow to it that could work to offset the interaction-free experience.
Pop-Up Contact-Free Cafes
The Blue Bottle Coffee Pop-Up in Shibuya Rethinks the Patron Experience
Trend Themes
1. Contactless Cafe - Pop-Up cafes that offer contactless experience to customers through technology and design.
2. Kiosk Ordering - The integration of kiosks for placing orders in cafes providing quicker service and reducing staff dependency.
3. Locker-style Pickup - Installing locker-style cabinets in cafes provides an easy and contactless way for customers to receive their orders.
Industry Implications
1. Hospitality - The hospitality industry can explore a fully-automated customer experience, from ordering to pickup, in order to reduce dependency on staff and increase efficiency.
2. Retail - The retail industry can adopt similar contactless and kiosk-based ordering systems to reduce face-to-face interactions and improve the safety of customers and employees.
3. Architecture and Design - The architecture and design industry can focus on creating contactless-friendly spaces that prioritize function without sacrificing the overall look and feel of the environment.