With more avenues for research than ever, consumers are highly discerning about which businesses they choose to patronize, and Notority is a new tool that helps businesses to prove their worth to all those amateur critics. It helps businesses to reach out to their most satisfied customers, giving those customers a convenient way to leave a short review and thus improving the likelihood of new customers coming through in the future.
Even customers who loved their experience at a given business aren't necessarily going to leave a review on Facebook, Google Maps, Yelp, or any other site, simply because the process of leaving one feels so onerous. With Notority, businesses directly contact customers through SMS, and those messages include links directly to the review page specified. That makes it far more convenient for customers to leave a quick note.
Review-Requesting Marketing Tools
'Notority' Helps Garner Positive Reviews from Happy Customers
Trend Themes
1. Direct Customer Outreach - Notority enables businesses to directly contact customers through SMS, improving the likelihood of receiving positive reviews.
2. Streamlined Review Process - Notority provides customers with convenient links to review pages, making it easier for them to leave short reviews.
3. Enhanced Reputation Management - Notority helps businesses in proving their worth to discerning consumers by showcasing positive reviews.
Industry Implications
1. Customer Relationship Management (CRM) - Notority can be integrated into CRM systems to enhance customer engagement and reputation management.
2. Online Reviews and Ratings - Notority offers a solution for businesses looking to generate positive reviews on online platforms.
3. Digital Marketing and Advertising - Notority is a tool that businesses can use to boost their online reputation and attract new customers through positive reviews.