Rosé is the name of a hotel robot at Hotel Trio in Healdsburg, California that specializes in making sure guests receive wine straight to their room with a touchless experience. The hotel is located in proximity to many Californian wineries and Rosé the robot butler makes it easy to enjoy a taste of the region delivered straight to one's suite. The bot also boasts the ability to deliver other essentials like snacks, extra towels and toiletries as needed. While autonomously traveling the halls, Rosé focuses on its mission by displaying a message to communicate: "I’m on a guest delivery."
A few years ago, innovations like hotel robots were mostly seen as convenient and novel but in 2020, they're proving to be a valuable way to reduce contact between staff and guests during a global pandemic.
Wine-Delivering Hotel Robots
Hotel Trio's Robot Named Rosé Offers a Touchless Wine Deliveries
Trend Themes
1. Touchless Delivery Robots - Creating a similar touchless delivery robot technology that can be applied to other industries like retail, healthcare or food service could reduce contact risks.
2. Smart Room Service - Developing smart room service through AI-based platforms could offer guests personalized and efficient services while minimizing human contact.
3. Robotics in Hospitality - Incorporating robotics in different aspects of the hospitality industry, such as cleaning and maintenance, could improve operational efficiency and enable social distancing measures.
Industry Implications
1. Hospitality - Robots can be utilized in many ways to improve the guest experience and optimize operations while also reducing contact and risks.
2. Retail - Similar delivery robots could be used in retail stores to deliver products and minimize contact between customers and staff.
3. Healthcare - Using touchless delivery robots in healthcare settings could minimize contact between patients and staff, reducing the risk of contamination and promoting social distancing measures.