Augmented Reality Communication Platforms

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Frontdoor's Streem Seamlessly Enables Remote Service

A new augmented reality communication platform is debuted by Frontdoor—"the nation's leading provider of home service plans." The service allows contractors and real estate agents to provide remote service during and, potentially, after the COVID-19 pandemic.

Dubbed 'Streem,' the platform allows "the host and homeowner to connect remotely" in a secure one-way video or two-way audio session, assisted by spatial mapping, AR, and artificial intelligence. Through the augmented reality communication platform, homeowners can show agents their homes and receive staging advice and guidance. Streem provides on-screen mark-ups for a more organized experience. Agents can seamlessly collect digital assets through the platform and later use them to orchestrate virtual marketing experiences for prospective buyers—a great example would be a 360-degree tour of the property.

The augmented reality communication platform can also be used by contractors who can guide homeowners through a visual inspection of a malfunctioning item or another problem.
Trend Themes
1. Augmented Reality Communication Platforms for Remote Services - An opportunity for companies to provide secure, efficient remote services using AR communication platforms.
2. Spatial Mapping and AI Integration in AR Communication Platforms - An opportunity for companies to integrate spatial mapping and AI in their AR communication platforms to enhance the user experience.
3. AR Communication Platforms for Real Estate Agents and Contractors - An opportunity for companies to develop AR communication platforms tailored for real estate agents and contractors.
Industry Implications
1. Home Services - An opportunity for home service providers to incorporate AR communication platforms to provide remote services.
2. Real Estate - An opportunity for real estate companies to incorporate AR communication platforms to orchestrate virtual marketing experiences for prospective buyers.
3. Construction - An opportunity for construction companies to incorporate AR communication platforms to guide homeowners through an efficient virtual inspection of malfunctioning items.

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