Fielding Reader Complaints
Daniel Okrent Keynotes - Daniel Okrent's keynotes discuss the importance of media and his takeaways from the trade. Formerly...
Daniel Okrent dealt with complaints on a daily basis at the Times regarding perceived bias in everything from headlines to photo captions, and cites the 2003 coverage of Bush's choice to go to war over weapons of mass destruction and the 2004 presidential election as his most trying times in the position. According to Daniel Okrent, he realized after his first few months at the iconic newspaper that the absence of the Times' coverage of its own mistakes was problematic, as its writers "should have been writing about what they and the rest of the media got wrong."