Voice-Protected Banking Services

The Voice Biometric System Lets Consumers Use Verbal Passwords

Canadian financial service Manulife is increasing its security functions through the use of voice biometrics which will allow all users to use their voice as a password. This uniquely personalized function will ensure users are always protected when using phone banking services.

Manulife customers can use their voice as a password by calling the company and stating the phrase "at Manulife my voice is my password" three consecutive times. This piece of technology is proven to be more secure than previous systems because the password device can pick up over 100 unique characteristics in one persons voice.

The use of voice biometrics will allow users to feel more secure when using Manulife services. In addition, it will increase the trust between Manulife and each of its patrons. By personalizing each password, the financial institution creates a completely customized experience for consumers with the help of modern technology.
Trend Themes
1. Voice Biometrics - The use of voice biometrics in banking services creates a more secure and personalized experience for users.
2. Phone Banking - The integration of voice biometrics in phone banking services enhances security and convenience for customers.
3. Personalized Authentication - Using voice biometrics as a password provides a unique and customized authentication method in the financial industry.
Industry Implications
1. Banking - Implementing voice biometrics in banking services strengthens security measures and builds trust with customers.
2. Technology - The use of voice biometrics technology in various industries, such as banking, offers new opportunities for personalized authentication.
3. Finance - Voice biometrics in financial institutions improves authentication processes and enhances customer experience.

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