Koch Ford Lincoln is a Ford and Lincoln dealership in Alberta, Canada, that recently launched Canada's first online car dealership with full e-commerce.
The comprehensive site makes it possible for a consumer to complete the process of reserving or purchasing a vehicle without physically stepping into a brick-and-mortar dealership. On the site, users are able to browse a selection of new and pre-owned vehicles, as well as schedule automotive services. The 24-hour online car dealership never closes and includes a chat feature, which makes it easy to have one's questions answered without feeling pressured to make a decision.
With this new e-commerce dealership, Alberta Koch Automotive Group is challenging the way that the automotive industry has relied on making car sales in the past.
E-Commerce Dealerships
Koch Ford Lincoln is an Online Car Dealership for Browsing and Shopping
Trend Themes
1. Online Car Dealerships - Online platforms that allow consumers to browse, reserve and purchase vehicles without visiting a physical dealership.
2. Full E-commerce in Automotive - Complete online purchasing experience for automobiles, including browsing, scheduling services, and live chat support.
3. 24-hour Car Dealerships - Online platforms that operate round-the-clock, allowing customers to access information and make purchases at any time.
Industry Implications
1. Automotive - Opportunity for auto manufacturers and dealerships to adopt online platforms and provide a seamless online car buying experience.
2. E-commerce - Opportunity for e-commerce platforms to expand into the automotive sector and revolutionize the way cars are bought and sold.
3. Customer Service - Opportunity for businesses to innovate customer service through online platforms, providing convenient and accessible support at all times for car buyers.