During this year's March Madness, Coca-Cola launched a digital promotion titled NCAA March Madness Bracket Refresh that sought to increase brand loyalty for Coca-Cola and Powerade products.
Loyalty members in the program were able to scan Coke and Powerade product codes on new items they purchased, which could be done with their phones or online. For each product scanned, members were able to earn a team in a digital tournament bracket game. Those who participated in the Bracket Refresh loyalty program were also able to earn "digital content, movie gift cards, online retailer gift cards, and an entry into sweepstakes."
By using digital content to enhance consumer engagement, the Coca-Cola brand is seeking to target younger consumers who tend to be more open or exposed to digital marketing.
Cola Consumption Loyalty Programs
Coca-Cola's 'Bracket Refresh' Took Place During March Madness
Trend Themes
1. Digital Loyalty Programs - Using digital content to enhance consumer engagement and increase brand loyalty.
2. Scan-to-earn Promotions - Incorporating scanning of product codes for customers to earn rewards.
3. Targeting Younger Consumers - Focusing on digital marketing strategies to engage younger demographics.
Industry Implications
1. Beverage Industry - Leveraging loyalty programs to increase brand loyalty for beverage products.
2. Consumer Goods Industry - Implementing scan-to-earn promotions to incentivize purchases and enhance customer loyalty.
3. Digital Marketing Industry - Developing innovative strategies to target and engage younger consumers through digital content.