Steve Dublanica wrote a blog called Waiter Rant about eating in the Big Apple that really caught on. As a result, he decided to pursue his knack for writing. Because the book was so successful, he is now launching a second book on the marvelously mysterious genre of "tipping."
Well, in the Big Apple, they may have a "pas de deux" between customer and server, but elsewhere, it’s add 20% and get on with life. Ingeniously titled, "At Your Service" the book will be done undercover. w00t! Can hardly wait. See you at the Waffle House.
Undercover Tipping
Waiter Rant "At Your Service"
Trend Themes
1. Tipping Culture - Disruptive innovation opportunity: Develop a technology platform that allows for seamless and frictionless tipping across different service industries.
2. Undercover Journalism - Disruptive innovation opportunity: Create a digital platform that connects undercover journalists with publishers to uncover hidden truths and expose corruption.
3. Customer Service - Disruptive innovation opportunity: Use artificial intelligence and virtual assistants to revolutionize customer service interactions and provide personalized and efficient support.
Industry Implications
1. Hospitality - Disruptive innovation opportunity: Develop smart hotel technology that enhances guest experiences, streamlines operations, and automates services.
2. Publishing - Disruptive innovation opportunity: Build a blockchain-based publishing platform that allows authors to retain more control over their work and receive fair compensation for their contributions.
3. Technology - Disruptive innovation opportunity: Create a telecommunication infrastructure that brings high-speed internet access to remote and underserved areas around the world.