It was recently announced that Apple Certified repairs will come to Best Buy -- the move comes in an effort for Best Buy to expand its services. Customers will have access to Apple repairs and products at approximately 1,000 Best Buy locations across the United States. Part of the expansion entails Best Buy getting around 7,600 Geek Squad technicians certified to work on Apple products. The technicians will be able to make same-day repairs to iPhones and other Apple products.
The Apple Certified repairs will help Apple customers who live far away from Apple stores get support for their devices. Currently, there are over 1,800 third-party stores in the US that provide service to Apple products and this number has tripled over a span of three years. The company notes that now, eight out of 20 Apple customers will be 20 minutes away from an authorized Apple service provider.
Tech Repair Partnerships
Apple Certified Repairs Will Come to Best Buy
Trend Themes
1. Expansion of Tech Repair Services - The partnership between Apple and Best Buy to offer Apple Certified repairs at Best Buy locations demonstrates a trend of expanding tech repair services to reach a wider customer base.
2. Increased Accessibility to Apple Repairs - The availability of Apple repairs at approximately 1,000 Best Buy locations across the US highlights a trend of increased accessibility to authorized Apple service providers for customers who live far away from Apple stores.
3. Growing Third-party Repair Networks - The steady increase in the number of third-party stores providing service to Apple products in the US indicates a trend of a growing third-party repair network as an alternative to Apple stores.
Industry Implications
1. Retail - The partnership between Apple and Best Buy to offer Apple Certified repairs at Best Buy locations creates an opportunity for the retail industry to expand their service offerings and attract more tech-savvy customers.
2. Technology Repair - The expansion of Apple Certified repairs to Best Buy locations presents a disruptive innovation opportunity in the technology repair industry, allowing for quicker and more convenient repairs for Apple customers.
3. Third-party Service Providers - The growing demand for third-party repair services for Apple products creates an opportunity for the third-party service provider industry to establish themselves as trusted and authorized repair centers.