Live support chat is a great way to improve customer service and directly address any objections or questions consumers might have. This has become such a popular feature that this startup is now offering live chat software as a service. Based in India, Conversity is just the latest SaaS venture aimed at helping other companies better engage with their audiences.
Conversity also specializes in speed, as it offers to add live support chat to mobile apps in less than ten minutes. Founded by Sandeep Periwal, Conversity is a powerful cloud-based in-app messaging library that gives native app developers the ability to integrate live chat functionality. It is also highly customizable in terms of color schemes.
Live Chat Integration Software
Conversity Can Include Live Support Chat Functions Into Apps
Trend Themes
1. Live Chat Software as a Service - Conversity is offering live chat software as a service, opening up opportunities for other companies to improve their customer service and engagement.
2. Quick and Easy Live Chat Integration for Mobile Apps - Conversity's ability to add live support chat to mobile apps in less than ten minutes presents opportunities for streamlined customer service.
3. Customizable In-app Messaging Libraries - Conversity's highly customizable in-app messaging library presents opportunities for companies to tailor their messaging to fit their brand.
Industry Implications
1. Customer Service Software - Live chat integration software like Conversity is disrupting the customer service software industry.
2. Mobile App Development - Conversity's quick and easy live chat integration for mobile apps presents disruptive innovation opportunities for the mobile app development industry.
3. Saas Venture - Conversity's live chat software as a service is disrupting the SaaS venture industry by offering a new service that can be beneficial for customer service.