At CES 2022, visitors can expect to meet and interact with avatars from animatico, which will be sharing its customer service innovations at the event. animatico is revolutionizing the customer experience with interactive avatars that can be created by brands for a variety of purposes. These avatars boast the ability to attract visitors and proactively recognize them and interact using intuitive human emotions.
During a time when the workforce is being challenged by labor shortages, technological innovations like these interactive avatars have the potential to reduce the workload and free up staff members to perform other tasks. Already, tech from animatico is employed by companies across a range of industries for different purposes, such as helping consumers in-store to choose the right kind of wine to pair with a flavorful meal.
Customer-Engaging Avatars
animatico Revolutionizes Customer Experiences with Interactive Avatars
Trend Themes
1. Interactive Avatars - The rise of interactive avatars is disrupting customer experiences by providing an opportunity to effectively engage customers remotely.
2. Labor-reducing Technology - The use of interactive avatars for customer engagement presents an opportunity to reduce the workload of employees and allow them to focus on other tasks.
3. Emotional Intelligence in AI - Interactive avatars that can recognize visitors and interact with intuitive human emotions are creating disruption in the AI industry and revolutionizing customer experiences.
Industry Implications
1. Retail - The use of interactive avatars in the retail industry presents an opportunity for personalized customer experiences and reduced workload for employees.
2. Hospitality - The hospitality industry can benefit from interactive avatars for customer service, allowing hotel staff to focus on more pressing matters while providing guests with high-quality service.
3. Healthcare - Interactive avatars have the potential to provide personalized customer service for healthcare patients, reducing the workload of medical personnel and improving patient experiences.