Most people have only seen pneumatic tubes on TV. Those tubes that took parcels and other goods and launched them full speed to their destination were a cool sight, but rarely seen in modern environments. Warby Parker is bringing the old school back with its new store, complete with pneumatic tube delivery.
Customer experience is a big deal because it can be the difference between getting and retaining future clients. By providing customers with a new way to receive its glasses, Warby Parker has set a new standard for customer satisfaction.
The tubes don't just provide a cool way to get your glasses, but also saves the store a lot of space at the same time.
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