# Credit-Back Delivery Service Subscriptons The Zapp+ Subscription Service Offers 10% Back on Orders By Michael Hemsworth | Published 2025-10-08 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/zapp-subscription-service References: [talkingretail](https://www.talkingretail.com/news/industry-news/24-7-delivery-app-zapp-launches-new-subscription-service-and-free-trial-07-10-2025/) & [justzapp](https://www.justzapp.com)  The Zapp+ subscription service has been launched by the on-demand delivery app as a new option for avid customers to try out that could lead them to getting some great deals and rewards. The subscription service will be available to Londoners for £4.99, which will entitle them [10% credit-back on all of their orders](https://www.trendhunter.com/trends/fee-return) priced over £30 and is being touted as an industry-first. The service will also offer [free delivery to members](https://www.trendhunter.com/trends/favor-gold-program) on all orders over £15, which help position the subscription as a cost-effective option when compared to other services on the market. Director of Growth and Strategy Kathy lee commented on the Zapp+ subscription service saying, "Our customers told us they want their loyalty rewarded with extra credit to spend while still benefiting from fast, on-demand, 24/7 delivery. Zapp+ is the answer. It will help busy people get great value daily essentials and luxury favourites delivered in minutes – so they can spend less time shopping and more time enjoying life.” ## Trend Insights (Trend Hunter) - Score: 3.2/10 - Popularity: 24% | Activity: 23% | Freshness: 50% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: Europe ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail) ## Key Themes ### What Makes This Trend Stand Out - **Credit-back Subscription Models:** This trend showcases a shift towards subscription models that offer monetary incentives, enhancing consumer loyalty and engagement in the competitive delivery service sector. - **Cost-effective Deliveries:** With an emphasis on providing free delivery for certain order thresholds, this trend signifies a strategic move to attract price-sensitive customers, differentiating services in the crowded on-demand delivery market. - **Reward-centric Loyalty Programs:** The focus on rewarding customer loyalty with credits aligns with a growing trend where businesses leverage incentives to increase customer retention and satisfaction. ### Sectors Adopting This - **On-demand Delivery Services:** The introduction of subscription-based incentives and credit-back rewards in this industry is transforming traditional delivery models by prioritizing consumer benefits and retention strategies. - **Subscription-based Business Models:** This industry is evolving with innovative offers like credit-back options, which are reshaping how companies provide value-added services in a subscription economy. - **Loyalty and Rewards Programs:** Innovation in loyalty programs is redefining customer engagement strategies within this industry by integrating financial perks as a key component to enhance client relationships. ## Related on Trend Hunter - [Food Delivery Loyalty Programs](https://www.trendhunter.com/trends/loyalty-subscription-program-grubhub.md) - [Rewarding Retailer Subscription Services](https://www.trendhunter.com/trends/smart-pass-rewards.md) - [Value-Driven Delivery Memberships](https://www.trendhunter.com/trends/skip-plus.md) - [BNPL Shopping Subscriptions](https://www.trendhunter.com/trends/klarna-4.md) - [Menstrual Product Delivery Stores](https://www.trendhunter.com/trends/zapp.md) - [Grocer Delivery Subscription Passes](https://www.trendhunter.com/trends/waitrose-delivery-pass.md) - [South African Delivery Enhancements](https://www.trendhunter.com/trends/takealot.md) - [Unlimited Grocery Delivery Subscriptions](https://www.trendhunter.com/trends/grocery-subscription.md) - [Convenience Store Subscription Deliveries](https://www.trendhunter.com/trends/7now-gold-pass.md)