# Task-Offloading Business Platforms 'WorkonFlow' Integrates Bots into Your Business Strategy By Michael Hemsworth | Published 2018-06-28 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/workonflow References: [betalist](https://betalist.com/startups/workonflow) & [workonflow](https://www.workonflow.com) There are a growing number of processes within modern organizations that can be automated thanks to the advanced nature of current technologies, which is where 'WorkonFlow' looks to be of service. The platform works by helping businesses to further [integrate chatbots into their strategy](https://www.trendhunter.com/trends/sourcechatio) to eliminate the need for team members to handle processes that are otherwise monotonous or tedious. This allows teams to focus their employee power on higher level tasks to ensure that things are running smoothly without having to worry that clients might be overlooked. The 'WorkonFlow' platform works across a multitude of communication channels including messaging, [email, VoIP and live chat](https://www.trendhunter.com/trends/replybotio) to ensure that customer concerns are always met with the utmost attention. ## Trend Insights (Trend Hunter) - Score: 3.7/10 - Popularity: 52% | Activity: 51% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [AI](https://www.trendhunter.com/ai) ## Key Themes ### What's Driving This Trend - **Automated Business Processes:** 'WorkonFlow' integrates chatbots to automate monotonous and tedious tasks within organizations. - **Task Offloading:** 'WorkonFlow' enables businesses to offload repetitive tasks to chatbots, freeing up employees to focus on higher-level tasks. - **Multichannel Communication:** 'WorkonFlow' works across various communication channels, ensuring customer concerns are addressed promptly and efficiently. ### Who This Affects Most - **Customer Service:** 'WorkonFlow' can streamline customer service processes by automating repetitive tasks and improving response times. - **E-commerce:** 'WorkonFlow' can be used to automate order processing, inventory management, and customer support for e-commerce businesses. - **Sales:** 'WorkonFlow' can assist in lead generation, follow-ups, and sales support tasks, allowing sales teams to focus on closing deals. ## Related on Trend Hunter - [Productivity Management Tools](https://www.trendhunter.com/trends/task-flow.md) - [AI Chatbot Platforms](https://www.trendhunter.com/trends/flow365-ai.md) - [AI Business Automation](https://www.trendhunter.com/trends/wunderwaffen.md) - [AI Deep Work Tools](https://www.trendhunter.com/trends/flowith.md) - [Conversational AI Integration](https://www.trendhunter.com/trends/interworky.md) - [Workflow Automation Tools](https://www.trendhunter.com/trends/workplete.md) - [Intelligently Integrated Chatbots](https://www.trendhunter.com/trends/integrated-chatbot.md) - [AI Workflow Automation](https://www.trendhunter.com/trends/officely-ai.md) - [AI-Driven Enterprise Communication Platforms](https://www.trendhunter.com/trends/enterprise-communication-platform.md)