# Messaging App Distribution Services Walmart Mexico Launches WhatsApp Delivery By Daniel Johnson | Published 2019-06-28 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/whatsapp-delivery References: [engadget](https://www.engadget.com/2019/06/25/walmart-mexico-grocery-orders-whatsapp/) & [walmartmexico](https://www.walmartmexico.com/) [Walmart](https://www.trendhunter.com/trends/walmart-text-to-shop) Mexico is now accepting [WhatsApp](https://www.trendhunter.com/trends/restaurant-ordering-system) delivery requests. The messaging app is immensely popular and integrating into a delivery service that provides increased convenience to its customers. The system works by users sending their order to a phone number that is owned by Walmart. Users can also write handwritten notes, if they prefer to not type. Superma is a Walmart-owned chain of grocery stores, and it is charging $2.55 USD for the service. Delivery is expected around 90 minutes, or users can pay $2.03 for a longer delivery time period. Users are able to pay either with cash or by card. The company already has a delivery service through its website and app. However, integrating WhatsApp into its delivery service may provide increased convenience. Image Credit: Shutterstock ## Trend Insights (Trend Hunter) - Score: 1.7/10 - Popularity: 13% | Activity: 31% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Gen Z, Millennial, Gen X - Top markets: North America, South America, Europe, Asia, Africa ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail) ## Key Themes ### Key Themes Behind This Trend - **Messaging App Integration:** Integrating popular messaging apps into delivery services offers increased convenience to customers. - **Whatsapp Delivery:** Using WhatsApp as a platform for delivery orders provides a familiar and widely-used channel for customers. - **Handwritten Notes:** Allowing users to submit handwritten notes through messaging apps adds a personal touch to delivery experiences. ### Where This Applies - **Retail:** Integrating messaging apps into retail delivery services can enhance customer experience and convenience. - **E-commerce:** E-commerce platforms can explore integrating messaging apps like WhatsApp to provide more streamlined delivery options. - **Food Delivery:** Leveraging messaging apps for food delivery services can offer customers a more convenient and personalized ordering experience. ## Related on Trend Hunter - [Text-to-Shop Retail Services](https://www.trendhunter.com/trends/walmart-text-to-shop.md) - [In-App Restaurant Ordering Systems](https://www.trendhunter.com/trends/restaurant-ordering-system.md) - [Combined Retailer Deliveries](https://www.trendhunter.com/trends/walmart-pharmacy-delivery.md) - [Text-to-Shop Retail Initiatives](https://www.trendhunter.com/trends/texttoshop-tool.md) - [Communication App Shopping Experiences](https://www.trendhunter.com/trends/whatsapp-flows.md) - [Speedy Retailer Delivery Partnerships](https://www.trendhunter.com/trends/walmart-and-doordash.md) - [Interconnected Messaging Ecosystems](https://www.trendhunter.com/trends/interconnected-messaging-ecosystem.md) - [Chat App E-Commerce Integrations](https://www.trendhunter.com/trends/charles.md) - [Late-Night Delivery Services](https://www.trendhunter.com/trends/latenight-express-delivery.md)