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# Tube-Delivered Spectacles
Warby Parker New York Store Delivers Glasses Through High-Speed Tubes

By Jamie Danielle Munro | Published 2014-03-21 | Marketing
Source: Trend Hunter, https://www.trendhunter.com/trends/warby-parker-new-york
References: [psfk](http://www.psfk.com/2014/03/warby-parker-pharmacy-store.html) & [warbyparker](http://www.warbyparker.com/)

The [Warby Parker New York](https://www.trendhunter.com/trends/warby-parker-x-emma-chamberlain) store on the Upper East Side has an all-new way of delivering chosen spectacles to customers: through high-speed tubes. The store thought of using a dumb waiter at first to save space, but sending glasses down a futuristic piece of glass just sounded that much better.

Pneumatic tubes were installed, which have actually been around for quite some time. Neil Blumenthal, co-founder of Warby Parker New York, wanted to offer a different experience to customers. For him it's all in the details, and considering how cool it would be to have one's [new glasses delivered](https://www.trendhunter.com/trends/smart-delivery-glasses) in a high-speed tube, he definitely takes the prize for customer entertainment (as long as they don't break on the way down)!

## Trend Insights (Trend Hunter)

- Score: 5.7/10
- Popularity: 70% | Activity: 94% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Marketing](https://www.trendhunter.com/marketing) > [Interactive](https://www.trendhunter.com/interactive)

## Key Themes

### Why This Trend Is Growing

- **Tube-delivered Spectacles:** Disruptive innovation opportunity: Explore the use of pneumatic tubes to deliver products to customers in retail stores.
- **Customer Entertainment:** Disruptive innovation opportunity: Find creative ways to enhance the shopping experience and surprise customers with unique delivery methods.
- **Space-saving Solutions:** Disruptive innovation opportunity: Develop efficient mechanisms, like dumb waiters or high-speed tubes, to maximize space utilization in retail stores.

### Industries Being Reshaped

- **Retail:** Disruptive innovation opportunity: Embrace technology-driven solutions to revolutionize the way products are delivered to customers in retail stores.
- **Eyewear:** Disruptive innovation opportunity: Incorporate innovative delivery mechanisms, such as high-speed tubes, to enhance the shopping experience in the eyewear industry.
- **Entertainment:** Disruptive innovation opportunity: Merge technology and customer experience to create engaging and memorable moments for customers in the entertainment industry.

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