# Employee Voice Assistants Walmart's Ask Sam Lets Employees Look Up Prices, Find Products & More By Laura McQuarrie | Published 2020-08-07 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/walmarts-ask-sam References: [techcrunch](https://techcrunch.com/2020/07/29/walmart-launches-its-own-voice-assistant-ask-sam-initially-for-employee-use/) [Walmart's](https://www.trendhunter.com/trends/walmart-ai-tools) Ask [Sam](https://www.trendhunter.com/trends/fire-department-coffee) is a new employee assistance voice technology that was created to assist with everything from finding products and providing store maps to sharing prices and sales information. Due to the timing of the launch of Ask Sam, the technology for store associates is also being used to share the latest COVID-19 information, especially as it pertains to the latest guidelines, guidance and safety videos. Ask Sam was initially developed for use in Walmart-owned Sam’s [Club](https://www.trendhunter.com/trends/drunk-elephant-launched) stores, and as a voice tool, it helps associates quickly access information rather than having to interact with a small screen. As well as being useful for helping associates support customers, Ask Sam supports team members with other tasks like printing, email and even viewing staff birthdays and events. Image Credit: Walmart ## Trend Insights (Trend Hunter) - Score: 3.7/10 - Popularity: 35% | Activity: 67% | Freshness: 9% - Audience gender: 50% men, 50% women - Primary generations: Gen Z, Millennial - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail) ## Key Themes ### What Makes This Trend Stand Out - **Employee Assistance Voice Technology:** Developing voice technology solutions for employees can streamline their access to information and improve efficiency. - **COVID-19 Information and Safety:** Integrating COVID-19 related information and safety protocols into employee assistance tools can ensure up-to-date and consistent communication. - **Multi-functional Employee Support Tools:** Creating employee assistance tools that go beyond customer support, such as printing and email functionalities, can enhance productivity and collaboration. ### Sectors Adopting This - **Retail:** Implementing employee assistance voice technology in the retail industry can improve customer service and streamline operations. - **Technology:** Developing voice technology solutions for employee assistance creates opportunities for innovation in the technology industry. - **Human Resources:** Designing multi-functional employee support tools can benefit the human resources industry by improving internal processes and employee satisfaction. ## Related on Trend Hunter - [Employee Support AI Tools](https://www.trendhunter.com/trends/walmart-ai-tools.md) - [AI-Powered Retail Assistants](https://www.trendhunter.com/trends/wally.md) - [Inventory-Scanning Retail Robots](https://www.trendhunter.com/trends/sams-club-1.md) - [Robotic Retail Management Partnerships](https://www.trendhunter.com/trends/inventory-scan.md) - [Automated Retail Receipt Checkers](https://www.trendhunter.com/trends/sams-club-receipt-verification.md) - [AI-Powered Retail Tools](https://www.trendhunter.com/trends/walmart-6.md) - [AI-Powered Employee Assistants](https://www.trendhunter.com/trends/soundhound-employee-assist.md) - [Automated Eye Exams](https://www.trendhunter.com/trends/walmart-and-sams-club.md) - [AI-Powered Retail Advisors](https://www.trendhunter.com/trends/mylow-companion.md)