# Contactless Retail Consultations Lowe's Launched an AR Video Chat Tool for Homeowners or Clients By Daniel Johnson | Published 2020-06-03 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/video-chat-tool References: [mobilemarketer](https://www.mobilemarketer.com/news/lowes-launches-mobile-video-tool-geared-toward-professionals/579118/) & [lowes](https://www.lowes.com/) [Lowe's](https://www.trendhunter.com/trends/lowes-style-studio-for-apple-vision-pro) created a new video chat tool that uses [augmented reality](https://www.trendhunter.com/trends/instore-activation) to help professionals visit clients or homeowners. The video chat tool is named ' Lowe's for Pros JobSIGHT,' and it will be viable to those who are members of the retailer's loyalty program free of cost. The tool will be viable until October 31st, and it can be accessed using any web browser. The AR tool was developed in collaboration with Streem, and technology company that specializes in AR computer vision and machine learning. Following a session, a one-page summary report, along with video and photos, will be compiled to streamline the process. The CEO of Streem's parent company, Rex Tibbens, spoke about the new tool, "By leveraging Streem's proprietary technology, Pros can conduct thorough, contactless consultations efficiently, accurately and conveniently​." Contactless consultation will help the brand adjust to the changes in the retail industry brought on by [COVID-19](https://www.trendhunter.com/trends/holographic-consoles). Image Credit: Lowe's ## Trend Insights (Trend Hunter) - Score: 3.2/10 - Popularity: 39% | Activity: 49% | Freshness: 9% - Audience gender: 50% men, 50% women - Primary generations: Gen Z, Millennial, Gen X - Top markets: North America, South America, Europe, Asia, Africa ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail) ## Key Themes ### Why This Trend Is Growing - **Contactless Retail Consultations:** Retailers can leverage AR technology to offer professional services remotely to their clients or homeowners. - **Streamlined Home Improvement Services:** AR video chat tools can streamline the consultation and project assessment process for contractors and homeowners, making it more efficient and convenient. - **Augmented Reality for Professional Services:** AR technology can help professionals from various industries to offer contactless and personalized consultations and services to their clients, even remotely. ### Industries Being Reshaped - **Home Improvement:** The home improvement industry can leverage AR tools to enhance the remote consultation and project assessment process for contractors and homeowners. - **Real Estate:** AR technology can enable real estate agents to offer virtual property tours and remote consultations to clients, providing them with a more immersive and personal experience. - **Healthcare:** AR technology can help healthcare providers offer remote consultations and diagnosis to patients, reducing the need for in-person visits and minimizing exposure to diseases. ## Related on Trend Hunter - [Immersive Spatial DIY Apps](https://www.trendhunter.com/trends/lowes-style-studio-for-apple-vision-pro.md) - [Room-Scanning Home Renovation Apps](https://www.trendhunter.com/trends/measure-your-space.md) - [Spatial Computing Kitchen Designers](https://www.trendhunter.com/trends/lowes-style-studio.md) - [AR-Based Store Replicas](https://www.trendhunter.com/trends/lowes-1.md) - [AR-Powered Home Renovations](https://www.trendhunter.com/trends/houzz-pro.md) - [AI-Powered Home Improvement Advisors](https://www.trendhunter.com/trends/lowes-mylow.md) - [AI-Powered Retail Advisors](https://www.trendhunter.com/trends/mylow-companion.md) - [AR-Powered Retail Apps](https://www.trendhunter.com/trends/augmented-reality-feature.md) - [3D Home Improvement Visualizers](https://www.trendhunter.com/trends/lowes-open-builder.md)