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# Personalized Video Invoices
The U-verse Video Bill Explains Your Charges to You Through Animation

By Alexander Lam | Published 2013-07-07 | Art & Design
Source: Trend Hunter, https://www.trendhunter.com/trends/video-bill
References: [springwise](http://www.springwise.com/video-utility-bills-break-charges-visually/) & [att](http://www.att.com/esupport/article.jsp?sid=KB412557&cv=803)

In an effort to combat confusing charges, [AT&T](https://www.trendhunter.com/trends/att-reason-for-call) is bringing billing into the future with the 'U-verse Video Bill.' Instead of using text to bill you, the new initiative uses video to inform you of your charges. The U-verse Video Bill clearly lays out all the information that you need so that you can understand why you're paying what you're paying.

Every month, AT&T plans to send out a [personalized video](https://www.trendhunter.com/trends/naughty-or-nice-video) to every customer of U-verse TV and High Speed Internet. [Software will automatically generate](https://www.trendhunter.com/trends/multilingual-video) an engaging snapshot of your monthly bill complete with specific charges.

U-verse customers can access the video invoice through email or the online myAT&T portal. In order to keep storage costs down, each video bill will only be available for 30 days from its release date.

## Trend Insights (Trend Hunter)

- Score: 0.9/10
- Popularity: 8% | Activity: 10% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: North America, Europe

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Art & Design](https://www.trendhunter.com/artdesign) > [Design](https://www.trendhunter.com/design)

## Key Themes

### What Makes This Trend Stand Out

- **Personalized Video Invoices:** The use of personalized video invoices can disrupt traditional billing methods and improve customer understanding and engagement.
- **Automated Video Generation:** Automated video generation software can help businesses generate visually engaging content at scale and reduce labor costs.
- **Enhanced Customer Experience:** The use of technology to improve customer understanding and communication can enhance the overall customer experience and increase loyalty.

### Sectors Adopting This

- **Telecommunications:** Telecommunications companies can use personalized video invoices to differentiate their services and improve customer satisfaction.
- **Utilities:** Utility companies can use automated video generation software to explain complex utility bills and increase customer understanding and engagement.
- **Fintech:** Fintech companies can adopt personalized video invoices to improve transparency and communication with customers, reducing customer churn.

## Related on Trend Hunter

- [Explanatory Smartphone Calling Services](https://www.trendhunter.com/trends/att-reason-for-call.md)
- [Subscription Tracking Tools](https://www.trendhunter.com/trends/track-subscriptions.md)
- [Heartwarming Video Books](https://www.trendhunter.com/trends/video-book.md)
- [Automated Invoice Management](https://www.trendhunter.com/trends/gotbilled.md)
- [Hybrid Mail Services](https://www.trendhunter.com/trends/better-letter-card-co.md)
- [Video Flipbook Creators](https://www.trendhunter.com/trends/videotoflip.md)
- [Invoice Generation Tools](https://www.trendhunter.com/trends/ezybill.md)
- [All-In-One E-Invoicing Solutions](https://www.trendhunter.com/trends/chargebee.md)
- [Report-to-Video Converters](https://www.trendhunter.com/trends/happy-insights.md)
