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# AR-Enabled Tech Repair Solutions
Vuzix and TechSee Partner to Deliver Eyewear Tool for Technicians

By Niko Pajkovic | Published 2021-08-26 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/techsee
References: [prnewswire](https://www.prnewswire.com/news-releases/vuzix-partners-with-techsee-to-bring-ai-powered-visual-assistance-to-the-enterprise-market-over-vuzix-smart-glasses-301258594.html) & [vuzix](http://vuzix.com)

[Vuzix](https://www.trendhunter.com/trends/xtreme-smart-glasses), an American supplier of [Smart Glasses and augmented reality technology](https://www.trendhunter.com/trends/rayneo-x3-pro), has officially partnered with TechSee, a visual assistance technology company. These two companies have teamed up in order to deliver a new "remote visual assistance solution" for field service technicians.

The new tool will come in the form of [AR and computer vision-equipped eyewear](https://www.trendhunter.com/trends/aipowered-ar-glasses). Vuzix's 'M400' and 'M4000 Smart Glasses' intend to enable on-site service technicians to receive real-time support from remote experts. The intuitive tool simply requires technicians to switch on the Smart Glasses when faced with a difficult problem. In doing so, they will be presented with a step-by-step AR-powered guide, which will overlay their vision with useful icons and information.

According to the company, the technology is capable of recognizing different devices and their specific parts with 98% accuracy. "TechSee's field service solution is a natural fit with our Smart Glasses, so we are very excited to partner with them to offer a unique computer vision-powered solution that can help technicians in both assisted service and self-service modes," said the President and Chief Executive Officer of Vuzix, Paul Travers.

Image Credit: Vuzix

## Trend Insights (Trend Hunter)

- Score: 5.2/10
- Popularity: 54% | Activity: 91% | Freshness: 10%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [New Ventures](https://www.trendhunter.com/newventures)

## Key Themes

### What's Driving This Trend

- **Remote Visual Assistance:** The AR and computer vision-equipped eyewear developed by Vuzix and TechSee can revolutionize on-site technical support by providing real-time assistance from remote experts, creating disruptive innovation opportunities in the field service industry.
- **Augmented Reality Technology:** The AR-powered guide overlaying the technician's vision developed by Vuzix and TechSee presents promising potential for advanced applications of augmented and mixed reality technology in providing visual assistance on complex tasks.
- **Computer Vision-powered Solution:** The technology's recognition accuracy of different devices and specific parts with 98% accuracy presents opportunities for the development and applications of computer vision-powered solutions for various industries.

### Who This Affects Most

- **Smart Glasses Manufacturing:** Companies manufacturing smart glasses, like Vuzix, can leverage their technology to create new products and services for on-site technical support or remote visual assistance solutions, unlocking opportunities for growth and diversification.
- **Field Service:** Companies in the field service industry can explore the application of remote visual assistance solutions or AR-powered guides in improving technical support efficiency, reducing operational costs, and enhancing customer satisfaction.
- **Computer Vision Technology:** Tech companies specializing in computer vision technology can work with other industries to develop computer vision-powered solutions that can automate and optimize workflows and processes, improving productivity and accuracy.

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