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# Customer-Controlled Taxi Services
'Opoli' is a Taxi Service That Lets One Negotiate Fare Prices

By Christopher Magsambol | Published 2015-08-25 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/taxi-service
References: [springwise](http://www.springwise.com/taxi-service-lets-users-pick-price/) & [opoli](https://opoli.com/)

Currently, [Uber](https://www.trendhunter.com/trends/uber-ski) is one of the most popular taxi services available, however, an LA-based app called 'Opoli' may soon be stiff competition.

Opoli operates in a very similar manner to Uber but instead of predictably high fare rates, Opoli lets users [negotiate prices](https://www.trendhunter.com/trends/discounted-rideshare) through the app. After a user inputs their location, all profiles of nearby drivers pop up, allowing users to choose an appropriate personality and even car type. Opoli then determines a price for a given trip, but in doing so, links customers and drivers, allowing a customer to negotiate a price. Drivers also have the chance to outbid each other.

Once negotiations are done, and the customer selects their preferred price, a pick up can be made official. Compared to other similar programs, Opoli is a much more personalized taxi service in which customers have more control of the car type, driver and even the price they pay.

## Trend Insights (Trend Hunter)

- Score: 1.7/10
- Popularity: 17% | Activity: 26% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business)

## Key Themes

### What's Driving This Trend

- **Personalized Taxi Services:** Opportunities for companies to create personalized taxi services that allow customers to choose their preferred driver, car type and negotiate prices through the app.
- **Customer-driven Pricing:** The rise of customer-driven pricing models, motivating businesses to allow customers to negotiate prices and giving them more control over the services they receive.
- **Driver Bidding Systems:** Introduction of driver bidding systems in taxi services, featuring a competitive environment where drivers can outbid each other to secure customers.

### Who This Affects Most

- **Transportation:** The transportation industry can benefit from personalized taxi services that give customers more control over the services they receive while allowing drivers to bid competitively for customers.
- **Mobile Applications:** There is a need for mobile applications with innovative features that provide customers with more personalized and customizable experiences, that focus on better customer-driver matchmaking, and where customers can set their prices.
- **On-demand Services:** On-demand services industries may benefit from offering personalized services and enhanced customer experiences that give customers more control over pricing and the services received.

## Related on Trend Hunter

- [Bid-Based Ride Hailing Services](https://www.trendhunter.com/trends/indrive.md)
- [Peformance-Enhancing Taxi Apps](https://www.trendhunter.com/trends/ajman-transport-authority.md)
- [Capaciously Compact Robotaxis](https://www.trendhunter.com/trends/autonomous-taxis.md)
- [Winter Sport Rideshare Services](https://www.trendhunter.com/trends/uber-ski.md)
- [Aggregated On-Demand Service Apps](https://www.trendhunter.com/trends/finishd-app.md)
- [Oversized Ride-Share Solutions](https://www.trendhunter.com/trends/uber-6.md)
- [Taxi Round-Trip Services](https://www.trendhunter.com/trends/intercity-rides.md)
- [Car Rental Expanses](https://www.trendhunter.com/trends/uber-rent.md)
- [Comfort-Focused Business Features](https://www.trendhunter.com/trends/uber-3.md)
