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# Blackout Social Campaigns
This Drastic Taco Bell Social Media Stunt Promotes a New App

By Laura McQuarrie | Published 2014-11-03 | Lifestyle
Source: Trend Hunter, https://www.trendhunter.com/trends/taco-bell-social-media
References: [wearesocialmedia.gr](http://wearesocialmedia.gr/taco-bell-wipes-out-social-media-presence-to-launch-new-app/) & [twitter](https://twitter.com/tacobell)

In order to bring attention to its new mobile ordering app, this [Taco Bell](https://www.trendhunter.com/trends/taco-swap) social media stunt did the unthinkable. Over the last week, Taco Bell got rid of its presence across [Facebook](https://www.trendhunter.com/trends/tumblr-campaign), Twitter and Tumblr by erasing all of its posts and getting rid of millions of followers. To alert that something big was happening, Taco Bell kept [Instagram](https://www.trendhunter.com/trends/boorito-1), Vine and Snapchat up to alert fans that "The new way to Taco Bell isn’t on Instagram. It’s #onlyintheapp."

The blackout involved changing profile header images and avatars to black images so there wasn't a logo in sight. Although the social media stunt was definitely drastic, since the new Taco Bell Mobile Ordering app has been introduced, it's already being used at over 75% of Taco Bell stores.

## Trend Insights (Trend Hunter)

- Score: 4.9/10
- Popularity: 53% | Activity: 86% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Lifestyle](https://www.trendhunter.com/lifestyle) > [Food](https://www.trendhunter.com/food)

## Key Themes

### What's Driving This Trend

- **Social Media Blackouts:** Opportunity for brands to create buzz and generate attention by temporarily removing their presence on social media platforms.
- **Mobile Ordering Apps:** Disruptive innovation opportunity for restaurants to offer convenient, app-based ordering experiences for customers.
- **In-app Exclusivity:** Opportunity for brands to attract and engage customers by offering exclusive content or features within their mobile apps.

### Who This Affects Most

- **Fast Food:** Fast food chains can leverage social media blackouts and mobile ordering apps to enhance customer engagement and streamline the ordering process.
- **Technology:** Technology companies can develop innovative mobile ordering apps and help brands optimize their app-based customer experiences.
- **Marketing and Advertising:** Marketing agencies can assist brands in creating effective social media blackout campaigns and leveraging in-app exclusivity to drive customer acquisition and retention.

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