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# Phone Fail Compensations
T-Mobile Sidekick Customers Receive $100 for Microsoft Error

By Katherinev123 | Published 2009-10-13 | Tech
Source: Trend Hunter, https://www.trendhunter.com/trends/t-mobile-sidekick
References: [engadget](http://www.engadget.com/2009/10/12/t-mobile-offers-sidekick-users-olive-branch-100/) & [news.idg.no](http://news.idg.no/cw/art.cfm?id=4E06E287-1A64-67EA-E4B74D31C2C8EB40)

After having all your data on your phone suddenly erased, would $100 make you feel better? For T-Mobile Sidekick customers who had their personal content lost after the [botched Microsoft/Danger/Hitachi server upgrade](http://www.trendhunter.com/trends/sidekick-microsoft-cloud-data-loss), there will be $100 gift cards and a free month of service for their troubles.

Apparently not all T-Mobile Sidekick customers who lost data will receive a gift card, however. In the statement issued by T-Mobile, the phone company says efforts to recover data are still continuing and that only certain customers who experience a permanent loss of content will receive the $100 gift card. In my opinion, all T-Mobile Sidekick customers affected by the error, permanent or not, should be paid!

## Trend Insights (Trend Hunter)

- Score: 1.5/10
- Popularity: 6% | Activity: 30% | Freshness: 8%
- Audience gender: 70% men, 30% women
- Primary generations: Millennial
- Top markets: North America, Europe, Asia

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Gadgets](https://www.trendhunter.com/gadgets)

## Key Themes

### Key Themes Behind This Trend

- **Data Loss Compensation:** There is an opportunity for a business to offer compensation to customers who lose valuable data due to server errors.
- **Cloud Data Security:** Developing innovative strategies to ensure safety and security of personal content on cloud servers could be a game changer in the tech industry.
- **Automated Data Recovery:** Creating an automated system for data recovery could revolutionize the phone and cloud storage industry.

### Where This Applies

- **Telecommunications:** Companies in this industry could capitalize on data loss compensation and provide better customer service to retain customers.
- **Cloud Storage:** Innovative products and services in the cloud industry that prioritize data security and offer easy data recovery solutions could improve customer loyalty and retention.
- **Tech Support:** Tech support companies could revolutionize how data recovery is performed by offering automated systems that greatly reduce the risk of data loss.

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