# AI Dealership Assistants STELLA Automotive AI Unveils an AI Receptionist to Answer Phones By Kanesa D | Published 2023-10-31 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/stella-automotive-ai References: [autoremarketing](https://www.autoremarketing.com/ar/stella-automotive-introduces-ai-receptionist-to-answer-dealership-phones/) & [stellaautomotive](https://www.stellaautomotive.com/)  STELLA Automotive AI has unveiled STELLA Reception, a conversational artificial intelligence solution for telephone communication. This innovative offering replicates the role of a live receptionist, employing an [AI-powered digital voice assistant](https://www.trendhunter.com/trends/colsai) capable of recognizing and using natural language to provide personalized interactions with customers in the [automotive sector](https://www.trendhunter.com/trends/ravin-ai). One of the key strengths of STELLA Reception is its round-the-clock availability, ensuring that calls can be answered 24/7 for improved customer service. Additionally, this solution has the capability to manage multiple calls concurrently, preventing calls from going unanswered. "STELLA answers the phone and simply asks, ‘How can I help you?’” STELLA Automotive AI CEO Rich Sands said. “Dealers no longer have to represent their brand with a tired push-button answering system.” Image Credit: STELLA Automotive AI ## Trend Insights (Trend Hunter) - Score: 3.8/10 - Popularity: 44% | Activity: 53% | Freshness: 18% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [AI](https://www.trendhunter.com/ai) ## Key Themes ### Why This Trend Is Growing - **Conversational Artificial Intelligence:** STELLA Automotive AI unveils an AI Receptionist to provide personalized interactions with customers in the automotive sector using natural language. - **24/7 Availability:** STELLA Reception ensures calls can be answered round-the-clock for improved customer service. - **Concurrency Management:** The solution has the capability to manage multiple calls concurrently to prevent calls from going unanswered. ### Industries Being Reshaped - **Automotive Sector:** STELLA Reception offers personalized interactions for customers in the automotive sector. - **Customer Service:** STELLA Reception provides improved customer service with its 24/7 availability. - **Artificial Intelligence:** The use of conversational AI showcases the potential of artificial intelligence in customer interactions. ## Related on Trend Hunter - [Virtual Customer Service Receptionists](https://www.trendhunter.com/trends/my-ai-front-desk.md) - [AI Reception Assistants](https://www.trendhunter.com/trends/sophiie-ai.md) - [AI Reception Assistants](https://www.trendhunter.com/trends/voyce-ai.md) - [Conversational Productivity Assistants](https://www.trendhunter.com/trends/stella-ai.md) - [AI Call Assistants](https://www.trendhunter.com/trends/simple-ai.md) - [AI Call Assistants](https://www.trendhunter.com/trends/call-ai.md) - [AI-Powered Phone Assistants](https://www.trendhunter.com/trends/aipowered-phone-assistant.md) - [AI-Powered Car Assistants](https://www.trendhunter.com/trends/mistral-ai.md) - [AI Receptionist Tools](https://www.trendhunter.com/trends/heylibby.md)