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# Automated Self-Service Pharmacies
The SpotRx Pharmacy Kiosk Recently Opened in Toronto

By Grace Mahas | Published 2019-06-27 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/spotrx-pharmacy
References: [spotrx](https://spotrx.ca/) & [spotrx](https://spotrx.ca/how-it-works/)

MedAvail Technologies and PenguinPickUp have recently launched the SpotRx Pharmacy in Toronto. The new pharmacy is a completely [automated, self-service pharmacy](https://www.trendhunter.com/trends/pharmaceutical-solution) that gives consumers a more convenient and effective way of picking up their prescriptions.

The state-of-the-art pharmacy will allow users to access their prescriptions in under a minute at the kiosk or choose to have their medicine delivered to their home or office. “The [SpotRx kiosk](https://www.trendhunter.com/trends/retail-kiosk) is truly the pharmacy of the 21st century. We are providing consumers with simple, on-demand access to a pharmacist through private audio-visual communications built into the kiosk and accessible via a smartphone app,” said Ed Kilroy, CEO of MedAvail.

As more industries opt for [automated, self-service business models](https://www.trendhunter.com/trends/retail-technology-1), users can expect more convenience when purchasing their products.

Image Credit: Unsplash/Joshua Coleman

## Trend Insights (Trend Hunter)

- Score: 5.2/10
- Popularity: 61% | Activity: 88% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business)

## Key Themes

### Key Themes Behind This Trend

- **Automated Pharmacy Kiosks:** The SpotRx Pharmacy in Toronto is a completely automated, self-service pharmacy that can serve as a model for the future development of similar kiosks.
- **On-demand Pharmacist Access:** The SpotRx Pharmacy's private audio-visual communication system could be integrated into similar automated systems for customers to access pharmacists remotely in real-time.
- **Medicine Delivery Options:** SpotRx Pharmacy's prescription delivery options, which include having medicine delivered to their home or office, could stimulate growth in the direct-to-consumer drug delivery industry.

### Where This Applies

- **Pharmaceuticals:** With automated pharmacy kiosks becoming more prevalent, the pharmaceutical industry could explore integrating this technology to make it more efficient to dispense and administer medications.
- **Retail:** Retailers looking to innovate could consider implementing automated self-service kiosks to enhance the shopping experience and make it more convenient for customers.
- **Logistics:** SpotRx's prescription delivery options could provide insights on how the logistics industry can utilize automated systems for safe and efficient delivery of medical supplies and fragile packages.

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