# Supportive B2B Apps The Vision Suite Support App Improves Retailers' Service Delivery Experience By Rahul Kalvapalle | Published 2016-09-15 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/service-delivery-experience References: [businesswire](http://www.businesswire.com/news/home/20160913006664/en/Jesta-I.S.-Enhances-Customer-Experience-Mobile-App) & [jestais](http://www.jestais.com/jesta-i-s-enhances-customer-experience-with-new-mobile-app/) Jesta, a company that supports [retail and wholesale operations](https://www.trendhunter.com/trends/retail-device-uptime) to take better advantage of business-oriented software assistance, is launching an innovative new [mobile app](https://www.trendhunter.com/trends/appbuzz) that is designed to help these clients enjoy a better service delivery experience. Available for download through the iTunes store, this new smartphone app allows Jesta I.S. customers to keep tabs on, identify and stay on top of all of their projects that are powered by Jesta's software solutions. Users can sign up for notifications, and can even make use of an embedded [customer support tool](https://www.trendhunter.com/trends/customer-engagement-suite) in order to seek the resolution of technical problems. Customer service is certainly important for end users, but it's just as important in the B2B realm, where a good service delivery experience could land you a business client for decades. ## Trend Insights (Trend Hunter) - Score: 1.4/10 - Popularity: 11% | Activity: 22% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America, Europe ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile) ## Key Themes ### Why This Trend Is Growing - **Mobile Project Management:** The Jesta Suite Support App allows users to manage and track their projects on the go, opening up opportunities for mobile project management solutions. - **Real-time Notifications:** The app offers real-time notifications, providing an opportunity for businesses to improve communication and stay updated on project progress. - **Embedded Customer Support:** By including an embedded customer support tool, Jesta's app introduces the potential for integrated customer support solutions in B2B applications. ### Industries Being Reshaped - **Retail and Wholesale:** The Jesta Suite Support App is specifically designed to support retail and wholesale operations, presenting an opportunity for innovation and improvement in these industries. - **Software Solutions:** The app is powered by Jesta's software solutions, suggesting potential disruption and advancements in software development for the business sector. - **Customer Service:** The focus on service delivery experience highlights the importance of customer service in B2B interactions, creating opportunities for businesses to enhance their support offerings and build long-term relationships. ## Related on Trend Hunter - [Experience-Enhancing POS Retail Apps](https://www.trendhunter.com/trends/momentapps.md) - [Customizable Retail Mobile Apps](https://www.trendhunter.com/trends/lightspeed-scanner.md) - [Demo Fit Workflows](https://www.trendhunter.com/trends/vision-pro-demo-fit.md) - [Operations-Centric Beverage Programs](https://www.trendhunter.com/trends/fresh-blends-cares.md) - [Mobile Revenue Management Apps](https://www.trendhunter.com/trends/ambition.md) - [Employee Task Applications](https://www.trendhunter.com/trends/home-depot.md) - [Augmented Reality Baking Apps](https://www.trendhunter.com/trends/augmented-reality-baking.md) - [Virtual Retail Solutions](https://www.trendhunter.com/trends/store-intelligence.md) - [AI Business Solutions](https://www.trendhunter.com/trends/business-app-pro.md)