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# Automated Self-Service Stores
Monoprix Uses AI-Powered Tech to Help Customers Pay for Products

By Laura McQuarrie | Published 2020-10-16 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/selfservice-store
References: [nfcw](https://www.nfcw.com/2020/10/15/368666/monoprix-pilots-automated-self-service-store/)

After months of closures, retail stores are adopting a mix of both high-tech and low-tech solutions that help to minimize contact between shoppers and staff, which is making everything from contactless pickup lockers to [autonomous self-service stores](https://www.trendhunter.com/trends/teo-smart-stores) more common. French retail chain Monoprix is trying out the latter with a [24-hour store](https://www.trendhunter.com/trends/autonomous-supermarket) that stocks hundreds of snacks and hygiene products. Consumers can gain entry to the store by scanning their credit card and once inside, the store uses [AI-based product recognition technology](https://www.trendhunter.com/trends/smart-vision) to simplify the process of selecting and paying for goods.

The unique format of the store helps shoppers avoid having to end their in-store trip at a cashier station, and guests only need to validate their baskets to make their exit.

Image Credit: Monoprix

## Trend Insights (Trend Hunter)

- Score: 6.8/10
- Popularity: 96% | Activity: 98% | Freshness: 9%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial
- Top markets: Europe

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail)

## Key Themes

### Key Themes Behind This Trend

- **Contactless Payment:** Disruptive innovation opportunity: Develop AI-powered contactless payment systems for retail stores to simplify the process of selecting and paying for goods.
- **Autonomous Retail:** Disruptive innovation opportunity: Create autonomous self-service stores that use AI-based product recognition technology to provide a seamless shopping experience.
- **High-tech Retail Solutions:** Disruptive innovation opportunity: Explore the implementation of high-tech solutions like contactless pickup lockers to enhance the retail experience and minimize contact between shoppers and staff.

### Where This Applies

- **Retail Technology:** Disruptive innovation opportunity: Develop advanced retail technologies and solutions, such as AI-powered product recognition systems, to transform the retail industry.
- **Payment Solutions:** Disruptive innovation opportunity: Build innovative contactless payment solutions for retail stores to offer convenience, security, and efficiency to customers.
- **Autonomous Systems:** Disruptive innovation opportunity: Invest in autonomous systems and technologies to revolutionize the retail industry by introducing self-service stores and automated processes.

## Related on Trend Hunter

- [AI-Powered Supermarkets](https://www.trendhunter.com/trends/autonomous-grocery-store.md)
- [AI Checkout Kiosks](https://www.trendhunter.com/trends/self-checkout-lines.md)
- [Cashier-Free Grocery Chains](https://www.trendhunter.com/trends/aisle-24.md)
- [Automated Retail Stores](https://www.trendhunter.com/trends/muffato.md)
- [AI-Powered Snack Shops](https://www.trendhunter.com/trends/quick-eats-store.md)
- [Tech-Fueled Express Shops](https://www.trendhunter.com/trends/carrefour-flash.md)
- [24-Hour AI-Powered Stores](https://www.trendhunter.com/trends/rewe-to-go-1.md)
- [AI-Assisted Aisles](https://www.trendhunter.com/trends/cantaloupe-smart-aisle.md)
- [Autonomous Micro Markets](https://www.trendhunter.com/trends/micromart.md)
