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# SAYA
Another Robot Receptionist

By kyosuke0603 | Published 2007-03-08 | Tech
Source: Trend Hunter, https://www.trendhunter.com/trends/saya-the-robot-receptionist
References: [plasticbamboo](http://www.plasticbamboo.com/2007/03/05/saya-the-robot-receptionist/) & [robot.watch.impress.co.jp](http://robot.watch.impress.co.jp/cda/news/2007/03/06/391.html)

The Tokyo University of Science has another breakthrough on the development of robot interactions with human. SAYA receptionist robot, featured at a recent robotics forum in Tokyo, is capable of spouting 300 words/700 phrases from her speaker-bra and capable of contorting her face into a number of different expressions, including, happy, sad, anger, and surprised.

**Implications** - Since technology is growing more powerful every day, many people are worried about eventually losing their job to robots. The featured article shows a glimpse of the future and what could possibly be coming. Many robots have already been introduced in the medical field and are being used to perform advanced operations every day. Eventually robotics could become human aids that are deeply relied upon.

## Trend Insights (Trend Hunter)

- Score: 6.0/10
- Popularity: 84% | Activity: 88% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial
- Top markets: North America, Europe

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [AI](https://www.trendhunter.com/ai)

## Key Themes

### Key Themes Behind This Trend

- **Humanoid Receptionist Robots:** The development of humanoid receptionist robots like SAYA presents disruptive innovation opportunities in the customer service industry, where robots can provide efficient and personalized interactions with customers.
- **Advanced Facial Expression Robotics:** The advancement of robots capable of contorting their faces into different expressions like SAYA opens up disruptive innovation opportunities in the entertainment and advertising industries, where robots can be used for lifelike performances and engaging customer experiences.
- **Speech Recognition and Generation Technology:** The progress in speech recognition and generation technology demonstrated by SAYA creates disruptive innovation opportunities in the healthcare industry, where robots can assist medical professionals in patient communication and care.

### Where This Applies

- **Customer Service:** The development of humanoid receptionist robots like SAYA presents disruptive innovation opportunities in the customer service industry, where robots can provide efficient and personalized interactions with customers.
- **Entertainment:** The advancement of robots capable of contorting their faces into different expressions like SAYA opens up disruptive innovation opportunities in the entertainment and advertising industries, where robots can be used for lifelike performances and engaging customer experiences.
- **Healthcare:** The progress in speech recognition and generation technology demonstrated by SAYA creates disruptive innovation opportunities in the healthcare industry, where robots can assist medical professionals in patient communication and care.

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