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# Ride-Hailing In-App Safety Features
Lyft Has Added a Number of Safety Features to Its App

By Daniel Johnson | Published 2019-09-11 | Tech
Source: Trend Hunter, https://www.trendhunter.com/trends/safety-features
References: [mashable](https://mashable.com/article/lyft-adds-911-button-safety-features/?utm_source=feedly&utm_medium=webfeeds) & [lyft](https://www.lyft.com/)

[Lyft](https://www.trendhunter.com/trends/lyft-4) has recently announced a number of new safety features for the [ride-hailing app](https://www.trendhunter.com/trends/transportation-apps). Three total safety features were added to the platform. The new safety features will make users more comfortable using the service.

The first of which is a 911 button for both riders and drivers in the app. When the button is pushed it will release the user's location to emergency services. Another one of the new safety features is called a 'Smart Trip Check-in,' and it flags rides that are significantly delayed or have other irregularities. The last safety feature is that all Lyft drivers will attend a safety course, which is run by the group RAINN. Additionally, riders must agree to a set of Lyft guidelines, and those who do not follow the guidelines could be removed.

Image Credit: Lyft

## Trend Insights (Trend Hunter)

- Score: 1.6/10
- Popularity: 24% | Activity: 17% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Gen Z, Millennial, Gen X
- Top markets: North America, South America, Europe, Asia, Africa

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile)

## Key Themes

### Key Themes Behind This Trend

- **In-app Safety Features:** Creating in-app safety features can enhance the user experience and build trust in ride-hailing services.
- **911 Button:** Implementing a 911 button in ride-hailing apps can improve passenger and driver safety by allowing quick access to emergency services.
- **Smart Trip Check-in:** Introducing a 'Smart Trip Check-in' feature enables ride-hailing platforms to identify and address irregularities for better safety and service quality.

### Where This Applies

- **Ride-hailing:** The ride-hailing industry can take advantage of implementing advanced safety features to attract and retain customers.
- **Technology:** The technology industry can explore developing innovative safety features and solutions for ride-hailing platforms to enhance overall safety standards.
- **Safety Training:** The safety training industry can offer specialized courses and programs for ride-hailing drivers to enhance their safety knowledge and skills.

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