# Gourmet Restaurant Robot Waiters 'Robot' Employs a Fleet of Robotic Waiters By Ell Smith | Published 2018-06-07 | Lifestyle Source: Trend Hunter, https://www.trendhunter.com/trends/robot-waiters References: [timesofindia.indiatimes](https://timesofindia.indiatimes.com/travel/eating-out/robots-serve-food-at-this-one-of-its-kind-restaurant-in-chennai/as63998455.cms) Technology has been seamlessly integrated into the restaurant industry in numerous ways but a restaurant in India, formally known as 'Momo' is taking this one step further through employing a fleet of robot waiters. Diners can order their meal from tablets placed at every table. Once the order is prepared, a robot equipped with a tray will deliver the food to the table, while also [removing dirty dishes](https://www.trendhunter.com/trends/dishwashing-robot). According to the restaurant's guests, the service is surprisingly smooth. Technology is commonly integrated into fast food restaurants to heighten efficiency, but it's unusual for a restaurant to balance a gourmet experience with a robotic customer service representative. This fleet of robot waiters speaks to the rise of [service bots](https://www.trendhunter.com/trends/meituan) that are preforming tasks in numerous fields like healthcare, business, customer service and food. Image Credit: JkNarendran via Twitter, Arun Sankar ## Trend Insights (Trend Hunter) - Score: 2.5/10 - Popularity: 40% | Activity: 28% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Gen X - Top markets: Asia ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Lifestyle](https://www.trendhunter.com/lifestyle) > [Food](https://www.trendhunter.com/food) ## Key Themes ### Key Themes Behind This Trend - **Robotic Waitstaff:** The trend of using robotic waitstaff in the restaurant industry creates opportunities in the robotics and hospitality industries to develop and market robots designed for customer service. - **Tablet Ordering Systems:** The rise of ordering via tablets in restaurants creates opportunities for the technology industry to create and market user-friendly ordering systems, which can also support customization and efficient order processing. - **Service Bots in Gourmet Hospitality:** The integration of service bots in gourmet restaurants challenges the hospitality industry to deliver high-quality customer experience with the help of innovative technologies. ### Where This Applies - **Robotics Industry:** Robotic waitstaff in upscale restaurants presents an opportunity for the robotics industry to develop and market service bots for various customer service activities. - **Food Industry:** The integration of technology in restaurants stimulates the food industry to explore digital solutions for enhancing customer experience, including efficient ordering and payment systems. - **Hospitality Industry:** Gourmet restaurants are being challenged to maintain high-quality, personalized customer service while integrating innovative technologies, offering opportunities for the hospitality industry to develop and incorporate unique service solutions. ## Related on Trend Hunter - [Shapeshifting Restaurant Robots](https://www.trendhunter.com/trends/rotating-table-service-robot.md) - [Automated Restaurant Waiters](https://www.trendhunter.com/trends/bellabot-waiters.md) - [Multifunctional Serving Robots](https://www.trendhunter.com/trends/seromo.md) - [Burger Delivery Robots](https://www.trendhunter.com/trends/patty-the-robot.md) - [Contactless Robot Restaurants](https://www.trendhunter.com/trends/beijing-winter-games-restaurant.md) - [Robotic Coffee Waiters](https://www.trendhunter.com/trends/second-cup-coffee-company.md) - [Humanoid Robot Chefs](https://www.trendhunter.com/trends/robbyant-r1.md) - [Robot-Operated Pizza Restaurants](https://www.trendhunter.com/trends/hyperrobotics.md) - [Automated Kitchen Robots](https://www.trendhunter.com/trends/circusos.md)