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# Interactive Airport Robot Kiosks
The 'Robin' Robot Guide Offers Consumers Directions and More

By Michael Hemsworth | Published 2018-06-20 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/robin-robot-guide
References: [tuvie](http://www.tuvie.com/robin-smart-guide-for-public-spaces-by-venn-idc/)

Robots are starting to show up in more public spaces as consumers become more comfortable interacting with them, which is seeing new solutions like the 'Robin' robot guide come about. Designed by Venn IDC in collaboration with Milvus, the robot is intentionally utilitarian to make it more approachable for consumers who might not find [human-inspired robots](https://www.trendhunter.com/trends/humanoid-robot-1) appealing. The unit can be placed in [airports or shopping centers](https://www.trendhunter.com/trends/meituan) to provide consumers with information on flights, retail locations and much more to keep individuals feeling confident of where they're headed.

When the 'Robin' robot guide is not being used by consumers for directions, the integrated screens can be used for marketing purposes to make it a multifunctional fixture in public spaces of all kinds.

## Trend Insights (Trend Hunter)

- Score: 4.7/10
- Popularity: 67% | Activity: 65% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail)

## Key Themes

### Why This Trend Is Growing

- **Interactive Robot Kiosks:** The integration of interactive robot kiosks in public spaces creates opportunities for enhanced customer service and engagement.
- **Utilitarian Robot Design:** Designing robots with a utilitarian aesthetic allows for wider consumer acceptance and interaction.
- **Multifunctional Robot Fixtures:** Creating robot fixtures with integrated screens that serve marketing purposes adds value and versatility to public spaces.

### Industries Being Reshaped

- **Transportation:** The transportation industry can benefit from the use of interactive robot kiosks in airports to provide travelers with directions, flight information, and a personalized experience.
- **Retail:** Retailers can utilize interactive robot kiosks in shopping centers to enhance the customer journey, provide product information, and offer personalized recommendations.
- **Marketing and Advertising:** The marketing and advertising industry can leverage the integration of robot kiosks with screens for targeted advertising campaigns in public spaces, reaching a wider audience.

## Related on Trend Hunter

- [AI-Based Children Companions](https://www.trendhunter.com/trends/robin-the-robot.md)
- [Child-Friendly Service Robots](https://www.trendhunter.com/trends/next-generation-service-robot.md)
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- [Automated Retail Concepts](https://www.trendhunter.com/trends/venhub.md)
- [AI-Powered Retail Kiosks](https://www.trendhunter.com/trends/deepbrain-ai.md)
- [Conversational Robot Baristas](https://www.trendhunter.com/trends/kubi.md)
- [AI-Powered Customer Service Humanoids](https://www.trendhunter.com/trends/aipowered-humanoid-robot.md)
