# Retail Receipt Kiosks OnQ And Epson Streamline In-Store Fulfillment Workflows By Debra John | Written with AI assistance | Published 2026-01-21 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/retail-ticket-kiosks References: [retailcustomerexperience](https://www.retailcustomerexperience.com/news/onq-integrating-epson-pos-thermal-receipt-printers-into-platform/)  [OnQ](https://www.trendhunter.com/trends/onq) introduced a new version of its Converge Take-a-Ticket retail display platform that integrates [Epson’s](https://www.trendhunter.com/trends/epson-printer) point-of-sale [thermal receipt printers](https://www.trendhunter.com/trends/n2thermal-printer) for retail ticket kiosks. The retail design agency, known for its in-store displays across the United States and 14 other countries, built the system to replace traditional paper fulfillment cards. By pairing Epson printers with tablet-powered kiosks, OnQ enables shoppers to access product information, secure purchases, and handle out-of-stock scenarios in a fully digital flow. The kiosk digitizes item data and connects directly to retailers’ inventory management and e-commerce systems. When an item is unavailable on shelves, the interface can show real-time stock status and route customers to buy online or browse extended assortments beyond what is physically displayed. Epson’s compact m-Series printers support this setup by printing order tickets or receipts on demand while fitting cleanly into modern fixture designs where space and reliability are crucial. Image Credit: Epson ## Trend Insights (Trend Hunter) - Score: 7.1/10 - Popularity: 73% | Activity: 79% | Freshness: 61% - Audience gender: 50% men, 50% women - Primary generations: Gen X - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail) ## Key Themes ### Key Themes Behind This Trend - **Digitized In-store Shopping:** The integration of kiosks with inventory management systems creates a seamless digital shopping experience that bridges physical and online retail environments. - **Smart Retail Displays:** Retail display systems that incorporate real-time stock tracking and interactive touch screens enhance customer engagement and streamline the path to purchase. - **Compact Thermal Printing Solutions:** The demand for space-efficient receipt printers in modern retail setups drives innovation towards more compact and reliable printing technologies. ### Where This Applies - **Retail Technology:** Incorporating digital kiosks and inventory systems into traditional retail leans towards future-oriented solutions that transform store operations. - **E-commerce Integration:** Systems that seamlessly connect e-commerce capabilities with physical retail can expand market reach and improve customer fulfillment times. - **Point-of-sale Innovations:** Advancements in point-of-sale hardware and software enable new functionalities, supporting retailers in providing efficient and engaging checkout experiences. ## Related on Trend Hunter - [Luxury Designer Cafe Takeovers](https://www.trendhunter.com/trends/burberry-takes-over.md) - [Automated Eye Exams](https://www.trendhunter.com/trends/walmart-and-sams-club.md) - [Coffee Kiosk Designs](https://www.trendhunter.com/trends/valley-fair-kiosk.md) - [Beauty Kiosk Playsets](https://www.trendhunter.com/trends/beauty-kiosk-play-set.md) - [Accessible Self-Ordering Kiosks](https://www.trendhunter.com/trends/selfordering-kiosk.md) - [QSR-Branded Airport Kiosks](https://www.trendhunter.com/trends/automated-retail-technologies.md) - [Compact Public Art Kiosks](https://www.trendhunter.com/trends/hiroshima-architecture-exhibition.md) - [Pharmacy Supplement Partnerships](https://www.trendhunter.com/trends/nourished-and-boots.md) - [Novel Multi-Functional Urban Kiosks](https://www.trendhunter.com/trends/novel-urban-initiative.md)