# Remote Shopping Services Tanger Outlets' Virtual Shoppers Offer a Personalized Experience By Laura McQuarrie | Published 2020-08-21 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/remote-shopping References: [psfk](https://www.psfk.com/2020/08/tanger-outlets-virtual-shopper-experience.html) & [tangeroutlet](https://www.tangeroutlet.com/virtualshopper) Tanger Outlets is introducing a remote shopping service to connect shoppers to personalized experiences that let them browse from the comfort of their own homes. With the aid of a virtual shopper, a consumer can find exactly what they're looking for, whether they're after something specific or need more help with the discovery process. The [personalized virtual shopping](https://www.trendhunter.com/trends/perplexity-shopping-experience) experience begins with filling out a shopping form so that a virtual shopper can help to narrow down a shopper's favorite brands and styles. At the end of the virtual shopping experience, Tanger Outlets makes it possible for shoppers to choose to arrange a [curbside pickup](https://www.trendhunter.com/trends/trend-stores) or have their items delivered straight to their door. Although many retail stores are opening up again, visiting a store still isn't an option that everyone can afford. With this solution, consumers have the advantage of feeling as if they're in-store, and being assisted, without having to travel. Image Credit: Tanger Outlets ## Trend Insights (Trend Hunter) - Score: 4.8/10 - Popularity: 60% | Activity: 75% | Freshness: 9% - Audience gender: 10% men, 90% women - Primary generations: Gen X - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail) ## Key Themes ### What's Driving This Trend - **Virtual Shopping Experiences:** Using virtual shoppers to provide personalized experiences and assistance to remote shoppers. - **Curbside Pickup:** Offering the convenience of curbside pickup as an alternative to in-store shopping or home delivery. - **Remote Retail Solutions:** Connecting consumers with remote retail services for a seamless shopping experience from home. ### Who This Affects Most - **Retail:** Implementing virtual shopping services and curbside pickup options to attract remote shoppers. - **E-commerce:** Exploring opportunities to enhance the online shopping experience with virtual shopper assistance. - **Technology:** Developing innovative solutions to enable remote retail experiences and personalized virtual shopping. ## Related on Trend Hunter - [Video Call Shopping Services](https://www.trendhunter.com/trends/specialist-over-video.md) - [Live Chat Shopping Features](https://www.trendhunter.com/trends/klarna-1.md) - [Text-to-Shop Retail Services](https://www.trendhunter.com/trends/friday-personal-shopping-assistant.md) - [Multi-Brand Virtual Malls](https://www.trendhunter.com/trends/virtual-mall.md) - [Elevated By-Appointment Shopping Services](https://www.trendhunter.com/trends/royalmount-montreal.md) - [Virtual Holiday Shopping Experiences](https://www.trendhunter.com/trends/holiday-shop.md) - [Video-Powered eCommerce Services](https://www.trendhunter.com/trends/apple-shop-with-a-specialist-over-video.md) - [Smart Shopping Assistants](https://www.trendhunter.com/trends/shopper-assistant.md) - [Personalized Fashion Advice Tools](https://www.trendhunter.com/trends/urban-stylers.md)