# Proactive Online Review Platforms 'RateMe.Link' Allows for Friction-Free Reviews and More By Michael Hemsworth | Published 2021-02-24 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/ratemelink References: [betalist](https://betalist.com/startups/rateme-link) & [rateme.link](https://rateme.link/?ref=betalist) Online reviews are essential to businesses as more consumers rely on the feedback of customers to make their purchase decisions, so 'RateMe.Link' is positioned as a way to help make the process simpler for consumers to perform. The platform works by prompting customers to rate their experience and encouraging them to make a post on [public review sites](https://www.trendhunter.com/trends/dapplepot) if their rating is four stars or four. A lower star rating will ask the customer to provide [feedback with what went wrong](https://www.trendhunter.com/trends/feedmio) to give the business a chance to redeem itself. 'RateMe.Link' takes an upstream approach to [customer service](https://www.trendhunter.com/trends/feedback-managers) that will help businesses to provide the best experience possible, while also offering more peace of mind for customers. ## Trend Insights (Trend Hunter) - Score: 3.0/10 - Popularity: 36% | Activity: 46% | Freshness: 9% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: Europe ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) ## Key Themes ### Why This Trend Is Growing - **Proactive Online Review Management:** Providing proactive, upstream customer service by prompting customers to leave reviews and address negative feedback. - **Comprehensive Customer Feedback Analysis:** Utilizing data analytics to analyze and improve customer satisfaction based on proactive reviews and feedback. - **Improved Customer Engagement:** Encouraging customers to leave feedback and engage with the company through personalized responses and incentives. ### Industries Being Reshaped - **E-commerce:** Providing an easily accessible platform for customers to leave feedback on e-commerce sites, particularly smaller businesses. - **Hospitality and Tourism:** Proactively managing customer feedback in order to improve the customer experience in the hospitality and tourism industries. - **Professional Services:** Encouraging proactive feedback and using data analytics to improve the customer service experience for professional service businesses. ## Related on Trend Hunter - [Feedback Collection Tools](https://www.trendhunter.com/trends/review-pasta.md) - [Digital Review Platforms](https://www.trendhunter.com/trends/digital-products.md) - [AI Customer Review Helpers](https://www.trendhunter.com/trends/ai-customer-review.md) - [Customer Testimonial Video Platforms](https://www.trendhunter.com/trends/review-reels.md) - [Streamlined Review Collection Tools](https://www.trendhunter.com/trends/starhaze.md) - [Social Review Platform Apps](https://www.trendhunter.com/trends/the-ping-app.md) - [Automated AI Comments](https://www.trendhunter.com/trends/replyreview.md) - [Ecommerce Product Feedback Platforms](https://www.trendhunter.com/trends/testsquared.md) - [Aggregated Review Ratings](https://www.trendhunter.com/trends/bestprover.md)