# Facial Recognition Drive-Thrus Panasonic and PopID Partner to Let Customers Pay with Their Face By Grace Mahas | Published 2020-06-16 | Business Source: Trend Hunter, https://www.trendhunter.com/trends/popid References: [thespoon.tech](https://thespoon.tech/panasonic-and-popid-aim-to-make-paying-with-your-face-the-norm-at-restaurants/) & [prnewswire](https://www.prnewswire.com/news-releases/panasonic-and-popid-partner-to-bring-panasonic-food-and-retail-solutions-with-face-login-and-face-pay-301074667.html?tc=eml_cleartime) [Panasonic](https://www.trendhunter.com/trends/skipgen) recently announced a new strategic partnership with PodID to enable restaurant guests to pay for their orders at drive-thrus and kiosks using their face. The PopID technology, including the Pop [Wallet](https://www.trendhunter.com/trends/instore-installment-payment), will be integrated into Panasonic’s ClearConnect Kiosk to allow restaurants to install the hardware, software, and UI/UX designs needed for self-order restaurant kiosks. Once guests arrive at a kiosk, they will recognized and shown their previous orders as well as their loyalty account with the specific restaurant. Not only does this increase safety by limiting person-to-person contact, but the software also reduces payment processing costs. Currently, there are a variety of restaurant chains using PopID technology such as CaliBurger, Deli Time, Belcamp, Dairi-O, [Plant Power](https://www.trendhunter.com/trends/plant-power), Port of Subs, and Belcampo, among others. Image Credit: Shutterstock ## Trend Insights (Trend Hunter) - Score: 4.4/10 - Popularity: 54% | Activity: 70% | Freshness: 9% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Market](https://www.trendhunter.com/market) ## Key Themes ### What Makes This Trend Stand Out - **Facial Recognition Payments:** The integration of facial recognition technology into payment systems enables secure and contactless transactions, reducing processing costs and enhancing customer experience. - **Self-order Kiosks:** The implementation of self-order kiosks in restaurants allows for efficient and personalized ordering experiences, improving customer satisfaction and reducing wait times. - **Biometric Loyalty Programs:** The utilization of biometrics for loyalty programs enables personalized customer recognition and targeted marketing, fostering customer loyalty and engagement. ### Sectors Adopting This - **Fast Food:** Fast food chains can integrate facial recognition technology and self-order kiosks to streamline ordering and payment processes, enhancing convenience and reducing operational costs. - **QSR (quick-service Restaurants):** QSRs can leverage facial recognition payments and self-order kiosks to improve order accuracy, speed up service, and minimize person-to-person interactions, boosting customer satisfaction and safety. - **Retail:** Retail stores can adopt facial recognition and biometric loyalty programs to offer personalized shopping experiences, increase customer retention, and gather valuable customer data for targeted marketing. ## Related on Trend Hunter - [Smart Cashierless Shops](https://www.trendhunter.com/trends/cashierless-shop.md) - [Automated Drive-Thru Systems](https://www.trendhunter.com/trends/flythrudrivethru.md) - [Voice-Based AI QSR Services](https://www.trendhunter.com/trends/valyant-ai-and-paerpay.md) - [AI-Driven Burger Restaurants](https://www.trendhunter.com/trends/caliexpress.md) - [AI-Powered Drive-Throughs](https://www.trendhunter.com/trends/tori-ai.md) - [Facial Recognition Checkouts](https://www.trendhunter.com/trends/contactless-store.md) - [Computer-Vision Self-Service Kiosks](https://www.trendhunter.com/trends/vision-kiosk.md) - [Fully Autonomous AI Restaurants](https://www.trendhunter.com/trends/caliexpress-by-flippy.md) - [Grocery Payment Palm Scanners](https://www.trendhunter.com/trends/amazon-one-1.md)