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# Physical Online Thrift Shops
eCommerce Startup thredUP is Opening Physical Retail Locations

By Alyson Wyers | Published 2017-06-28 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/physical-retail-locations
References: [techcrunch](https://techcrunch.com/2017/06/27/online-thrift-store-thredup-is-opening-physical-retail-locations/) & [thredup](https://www.thredup.com)

Joining a growing number of ecommerce sites building brick and mortar spaces, [secondhand clothing store](https://www.trendhunter.com/trends/consignment-retailers) thredUP recently announced they will be opening physical retail locations. This demonstrates, despite growing numbers of companies being online only or mobile-focused, there is still a need to connect with consumers face to face.

thredUP hopes to have five physical retail locations open for business by the end of the year. The first soft-opened today in San Marco, Texas (in between San Antonio and Austin), where the online thrift store already has a high density of existing customers. The thinking behind this move, according to [TechCrunch](https://www.trendhunter.com/trends/inapp-games), is "the startup has a ton of customer data that it can use to improve the old-school shopping experience."

## Trend Insights (Trend Hunter)

- Score: 5.2/10
- Popularity: 60% | Activity: 89% | Freshness: 8%
- Audience gender: 10% men, 90% women
- Primary generations: Millennial, Gen X
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail)

## Key Themes

### Why This Trend Is Growing

- **Brick-and-mortar Expansion:** eCommerce companies like thredUP are opening physical retail locations to connect with consumers face to face, showing a trend of expanding into brick-and-mortar spaces.
- **Omnichannel Strategies:** The move towards physical retail locations by online thrift store thredUP highlights the trend of eCommerce sites adopting omnichannel strategies to enhance customer experience.
- **Data-driven Shopping:** thredUP's use of customer data to improve the in-store shopping experience demonstrates the trend of leveraging data-driven strategies to enhance traditional retail practices.

### Industries Being Reshaped

- **Ecommerce:** The growth of physical retail locations by thredUP signals an opportunity for eCommerce companies to expand into brick-and-mortar spaces and connect with customers in new ways.
- **Thrift Retail:** The foray of online thrift store thredUP into physical retail locations opens up opportunities for the thrift retail industry to modernize and offer a blended online and offline experience to customers.
- **Retail Technology:** thredUP's utilization of customer data for improving the shopping experience emphasizes the need for innovative retail technology solutions that leverage data analytics and customer insights.

## Related on Trend Hunter

- [E-Commerce Brick-And-Mortar Launches](https://www.trendhunter.com/trends/online-furniture-company.md)
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- [Physical Metaverse Merchandise Stores](https://www.trendhunter.com/trends/roblox-x-shopify.md)
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