# Personal Concierge Apps The 'Goodservice' App is Like a Personal Assistant for Your Smartphone By Katherine Pendrill | Published 2015-06-24 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/personal-concierge References: [techcrunch](http://techcrunch.com/2015/06/23/goodservice/?ncid=rss) & [play.google](https://play.google.com/store/apps/details?id=in.goodservice.android) 'Goodservice' is a personal concierge app that helps provide Indian users with a faster way of finding local services. In India, services are extremely fragmented and the Goodservice app would help users find information faster than word-of-mouth referrals or Internet-based searches. The Android app will allow users to [chat with Goodservice employees](https://www.trendhunter.com/trends/answering-machine) who will then direct them to the vendors, business and services they need. In order to provide the name of vendors and price quotes, Goodservice relies on a proprietary database of service providers. Currently the company has a list of over 18,000 providers across 300 different service categories. The personal concierge app will thus allow users to track down anything from plumbers to car repairs. While [personal assistant apps](https://www.trendhunter.com/trends/24me-smart-personal-assistant) are nothing new in the US, the concept is revolutionary for Indian consumers. ## Trend Insights (Trend Hunter) - Score: 1.8/10 - Popularity: 28% | Activity: 17% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: Asia ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile) ## Key Themes ### What's Driving This Trend - **Personal Concierge Apps:** The rise of personal concierge apps presents an opportunity for businesses to offer enhanced customer service experiences through mobile platforms. - **Fragmented Service Markets:** The fragmented service markets in countries like India provide an opening for technology platforms to streamline and connect consumers with local service providers. - **Proprietary Databases:** The use of proprietary databases by personal concierge apps opens avenues for data-driven insights and personalized recommendations for users. ### Who This Affects Most - **Mobile App Development:** The growth of personal concierge apps creates a demand for skilled mobile app developers to design and build user-friendly platforms. - **Service Industry:** The rise of personal concierge apps presents opportunities for service providers to reach a larger customer base and streamline their operations. - **Data Analytics:** The use of proprietary databases by personal concierge apps requires expertise in data analytics to derive valuable insights and improve user experience. ## Related on Trend Hunter - [Personalized Recommendation Assistants](https://www.trendhunter.com/trends/goodgoodtime.md) - [GenAI Restaurant Concierges](https://www.trendhunter.com/trends/opentable-ai-concierge.md) - [Unified App Controls](https://www.trendhunter.com/trends/concierge-ai.md) - [AI Productivity Assistants](https://www.trendhunter.com/trends/goldee-ai.md) - [Personal Security Apps](https://www.trendhunter.com/trends/protector-app.md) - [Diminutive Indian Grocery Apps](https://www.trendhunter.com/trends/indian-grocery-app.md) - [Post-Purchase Smartphone Support Services](https://www.trendhunter.com/trends/xiaomi-service.md) - [Hyper-Personal AI Assistants](https://www.trendhunter.com/trends/karyam.md) - [AI-Powered Beauty Discovery Platforms](https://www.trendhunter.com/trends/mylondonbeauty.md)