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# Hospitable Door-Opening Stunts
Hyatt Promotes Kindness by Having Employees Open Doors for People

By Laura McQuarrie | Published 2013-11-14 | Marketing
Source: Trend Hunter, https://www.trendhunter.com/trends/open-doors-for-people
References: [psfk](http://www.psfk.com/2013/10/hyatt-random-acts-of-kindness.html)

On October 8th, Hyatt sent out 46 employees across the globe to open doors for people. The campaign reinforces the message that 'In a Hyatt World,' nothing stands in your way — not even a door. While this is a courtesy that is generally performed by a doorman in front of a building, Hyatt's employees performed these small gestures of kindness everywhere.

While the employees held open doors for people, there were nearby signs that framed these kindnesses like picturesque moments, complete with a hashtag.

Since these kinds of stunts will definitely get noticed by people on the streets, this is a clever way to preemptively take advantage of photo ops that no doubt will occur. Photos of people posing with the photo frames can be seen on the 'In a Hyatt World' Tumblr blog.

## Trend Insights (Trend Hunter)

- Score: 4.4/10
- Popularity: 40% | Activity: 83% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial
- Top markets: Europe, Asia

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Marketing](https://www.trendhunter.com/marketing) > [Commercials](https://www.trendhunter.com/commercials)

## Key Themes

### What Makes This Trend Stand Out

- **Random Acts of Kindness:** Hyatt's door-opening campaign promotes the trend of random acts of kindness in everyday situations.
- **Experiential Marketing:** Hyatt's photo-worthy door-opening stunts demonstrate the potential of experiential marketing to create memorable brand experiences.
- **Social Media Campaigns:** Hyatt's use of hashtags and photo frames shows the trend of integrating social media into marketing campaigns for increased visibility and engagement.

### Sectors Adopting This

- **Hospitality:** The hospitality industry can embrace the trend of creating unique and memorable experiences for guests through small gestures of kindness and social media engagement.
- **Marketing and Advertising:** The marketing and advertising industry can explore the potential of experiential marketing and integrating social media in campaigns to create impactful brand experiences.
- **Customer Service:** The customer service industry can adopt the trend of incorporating random acts of kindness into interactions with customers to enhance satisfaction and loyalty.

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