# E-Commerce Dealerships Koch Ford Lincoln is an Online Car Dealership for Browsing and Shopping By Laura McQuarrie | Published 2017-05-05 | Autos Source: Trend Hunter, https://www.trendhunter.com/trends/online-car-dealership References: [kochfordlincoln](https://www.kochfordlincoln.com/) Koch [Ford](https://www.trendhunter.com/trends/ford-and-amazon-autos) Lincoln is a Ford and Lincoln dealership in Alberta, Canada, that recently launched Canada's first online car dealership with full e-commerce. The comprehensive site makes it possible for a consumer to complete the process of reserving or purchasing a vehicle without physically stepping into a brick-and-mortar dealership. On the site, users are able to browse a selection of new and pre-owned vehicles, as well as schedule automotive services. The 24-hour online car dealership never closes and includes a chat feature, which makes it easy to have one's questions answered without feeling pressured to make a decision. With this new [e-commerce dealership](https://www.trendhunter.com/trends/businessinabox), Alberta Koch Automotive Group is challenging the way that the automotive industry has relied on making car sales in the past. ## Trend Insights (Trend Hunter) - Score: 3.0/10 - Popularity: 37% | Activity: 45% | Freshness: 8% - Audience gender: 70% men, 30% women - Primary generations: Millennial, Gen X - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Autos](https://www.trendhunter.com/autos) ## Key Themes ### Key Themes Behind This Trend - **Online Car Dealerships:** Online platforms that allow consumers to browse, reserve and purchase vehicles without visiting a physical dealership. - **Full E-commerce in Automotive:** Complete online purchasing experience for automobiles, including browsing, scheduling services, and live chat support. - **24-hour Car Dealerships:** Online platforms that operate round-the-clock, allowing customers to access information and make purchases at any time. ### Where This Applies - **Automotive:** Opportunity for auto manufacturers and dealerships to adopt online platforms and provide a seamless online car buying experience. - **E-commerce:** Opportunity for e-commerce platforms to expand into the automotive sector and revolutionize the way cars are bought and sold. - **Customer Service:** Opportunity for businesses to innovate customer service through online platforms, providing convenient and accessible support at all times for car buyers. ## Related on Trend Hunter - [Certified eCommerce Vehicle Shops](https://www.trendhunter.com/trends/ford-and-amazon-autos.md) - [Auto-Centric Digital Retail Spaces](https://www.trendhunter.com/trends/amazon-auto.md) - [Retailer-Enabled Car Sales](https://www.trendhunter.com/trends/amazon-autos.md) - [Online Car Platforms](https://www.trendhunter.com/trends/hyundai-partners-with-amazon.md) - [Electronic Odometer Systems](https://www.trendhunter.com/trends/carvana-txdmv.md) - [Online Car Retailer Campaigns](https://www.trendhunter.com/trends/deflate-the-dealership.md) - [Tech-Centric Automotive Retailers](https://www.trendhunter.com/trends/mercedesbenz-kelowna.md) - [Online Car Retailer Ads](https://www.trendhunter.com/trends/clutch-ad.md) - [Car-Buying E-Commerce Sites](https://www.trendhunter.com/trends/cazoo.md)