# Agentic Observability Platforms New Relic Launched an Agentic Platform with OTel Tools By Colin Smith | Written with AI assistance | Published 2026-02-27 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/new-relic-agentic-platform References: [techcrunch](https://techcrunch.com/2026/02/24/new-relic-launches-new-ai-agent-platform-and-opentelemetry-tools/)  [New Relic](https://www.trendhunter.com/trends/new-relic-for-startups) launched the New Relic Agentic Platform, a no-code AI agent platform designed to help enterprises create and manage observability-focused agents, featuring support for the Model Context Protocol (MCP) to link agents to external data. The platform debuted as a way to deploy prebuilt agents and oversee existing bots within an observability context. Alongside the agentic platform, New Relic introduced OpenTelemetry (OTel) enhancements that add OTel capabilities to its application performance monitoring agents, allowing customers to route OTel data streams into a single observability console. The updates aim to reduce operational friction by offering OTel fleet management and tighter integration with New Relic’s existing toolset. For enterprises, the combined launch streamlines monitoring workflows by keeping agent behavior and telemetry data in one place, improving incident detection and remediation speed. By focusing agent capabilities on observability outcomes, the release aligns with a broader trend of purpose-built AI agent platforms for enterprise adoption. Image Credit: New Relic ## Trend Insights (Trend Hunter) - Score: 5.9/10 - Popularity: 51% | Activity: 62% | Freshness: 65% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America, Europe, Asia ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [AI](https://www.trendhunter.com/ai) ## Key Themes ### What's Driving This Trend - **Agentic Observability Platforms:** By unifying agent behavior and telemetry in a single console, platforms can enable autonomous incident detection and remediation workflows that shift responsibilities from manual operators to coordinated agent fleets. - **Opentelemetry-native Fleet Management:** Unified OTel data streams across agents create the potential for standardized, cross-vendor telemetry fabrics that drastically reduce integration complexity and vendor lock-in. - **No-code Purpose-built AI Agents:** Non-technical interfaces for composing observability agents can broaden adoption and drive a wave of customized, domain-specific monitoring agents created outside of traditional engineering teams. ### Who This Affects Most - **Enterprise Software Monitoring:** Platforms that combine APM, agent orchestration, and telemetry ingestion can spawn new product categories that sell observability-as-autonomy rather than toolchains. - **Devops and SRE Tooling:** Embedded agentic automation promises to reshape runbook execution and on-call workflows by enabling predictive remediation and coordinated multi-service adjustments without human scripting. - **Cybersecurity and Incident Response:** Agent-linked external context and continuous telemetry streams can support context-rich detection models and automated containment playbooks that compress time-to-response for threats. ## Related on Trend Hunter - [Agentic AI Shopping Layers](https://www.trendhunter.com/trends/Commercetools-AgenticLift.md) - [AI Agent Observability](https://www.trendhunter.com/trends/ragaai-catalyst.md) - [Agentic AI Toolkits](https://www.trendhunter.com/trends/aws-agentic-ai.md) - [Agentic Web Tool Platforms](https://www.trendhunter.com/trends/brandlight-platform.md) - [Autonomous Vulnerability Management Platforms](https://www.trendhunter.com/trends/vulnerability-management.md) - [Real-Time Performance Monitoring](https://www.trendhunter.com/trends/dash0.md) - [Model Monitoring Platforms](https://www.trendhunter.com/trends/openai-neptune.md) - [Centralized Analytics Platforms](https://www.trendhunter.com/trends/octodash.md) - [Embedded Analytics Platforms](https://www.trendhunter.com/trends/orcablue.md)