# On-Demand Hotel Apps The Ritz-Carlton Hotels & Resorts Mobile Hotel App Redefines Luxury Service By Laura McQuarrie | Published 2014-08-20 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/mobile-hotel-app References: [luxurylaunches](http://luxurylaunches.com/hotels_and_resorts/ritz-carlton-mobile-app-from-ordering-shoeshine-to-gourmet-food-here-is-all-you-can-do.php) & [ritzcarlton](http://www.ritzcarlton.com/en/Mobile/Default.htm) The [Ritz-Carlton](https://www.trendhunter.com/trends/the-ritzcarlton-and-late-checkout) mobile hotel app has now been beefed up to respond to real-time service, food and drink requests. Rather than calling the front desk, with this app it's easy to request fresh towels, in-room dining and poolside service. The app can also be used to [check in](https://www.trendhunter.com/trends/menteno), as guests will receive a notification when their room has been prepared. As well, guests may check out using the app, since they can choose to receive their bill by email. Over the duration of a stay at a [Ritz-Carlton hotel](https://www.trendhunter.com/trends/the-ritzcarlton-toronto1), guests are also able to track their expenses and view bills so that they can keep tabs on their spending. As of October, the app will integrate a new feature called 'Travel Poster,' which will help guests create their own retro-style photos with filters, captions and stamps. ## Trend Insights (Trend Hunter) - Score: 3.6/10 - Popularity: 34% | Activity: 66% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Millennial, Gen X - Top markets: North America ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile) ## Key Themes ### Key Themes Behind This Trend - **On-demand Hotel Apps:** The Ritz-Carlton mobile hotel app is redefining luxury service by allowing guests to easily request services, check-in, and check-out through the app. - **Real-time Service Requests:** The Ritz-Carlton mobile hotel app allows guests to make real-time service requests for fresh towels, in-room dining, and poolside service. - **Expense Tracking and Mobile Billing:** The Ritz-Carlton mobile hotel app enables guests to track their expenses and view bills, providing a convenient way to keep tabs on spending. ### Where This Applies - **Luxury Hospitality:** The luxury hospitality industry can leverage on-demand hotel apps like the Ritz-Carlton mobile hotel app to enhance guest experiences and differentiate themselves from competitors. - **Mobile Technology:** The mobile technology industry has the opportunity to develop innovative features and functionalities for on-demand hotel apps, such as real-time service requests and expense tracking. - **Travel and Tourism:** The travel and tourism industry can benefit from on-demand hotel apps by providing a seamless and convenient booking, check-in, and check-out experience for travelers. ## Related on Trend Hunter - [Luxury Hotel Fashion Capsules](https://www.trendhunter.com/trends/the-ritzcarlton-and-late-checkout.md) - [Relaxing CBD-Positive Hotels](https://www.trendhunter.com/trends/ritz-carlton-cbd.md) - [Tranquil Maldivian Resort Apps](https://www.trendhunter.com/trends/resort-app.md) - [Global Hospitality Campaigns](https://www.trendhunter.com/trends/raffles-hotels-and-resorts.md) - [Custom Hospitality Solutions](https://www.trendhunter.com/trends/custom-hospitality.md) - [Virtual Smartphone Hotel Keys](https://www.trendhunter.com/trends/digital-hotel-key.md) - [Hotel Linen Management Apps](https://www.trendhunter.com/trends/smartlinen.md) - [Luxurious Bangkok Hotels](https://www.trendhunter.com/trends/the-ritzcarlton-debuts.md) - [Simplified Hotel Inquiries](https://www.trendhunter.com/trends/hotelscom-introduced.md)