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# Hospitality Concierge Smartphones
Momo is a Mobile Concierge for International Travellers

By Alyson Wyers | Published 2017-06-26 | World
Source: Trend Hunter, https://www.trendhunter.com/trends/mobile-concierge
References: [betalist](https://betalist.com/startups/momo) & [momoguest](https://momoguest.com/)

This mobile concierge was designed to help travellers discover new places. Based in Canada, [Momo](https://www.trendhunter.com/trends/blood-orange-kombucha) is a startup founded by Teren Teh for business and international travellers to learn more about hospitality and hotel options in their area.

The travel app and guest engagement solution seamlessly "helps your hotel guests win for life" by offering a more personalized experience. The ideal mobile companion for travellers, the [personal mobile concierge](https://www.trendhunter.com/trends/ai-concierges) is a branded smartphone you can offer to guests, even if they speak a different language. In addition to always being connected to the Internet, Momo also provides currency conversion, directions and map apps, free unlimited international and local calling, [translation services](https://www.trendhunter.com/trends/travel-translator1) and more. The app taps into a desire for authentic travel too, by making personalized food and activity recommendations.

## Trend Insights (Trend Hunter)

- Score: 1.8/10
- Popularity: 21% | Activity: 24% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: North America

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [World](https://www.trendhunter.com/world) > [Travel](https://www.trendhunter.com/travel)

## Key Themes

### Key Themes Behind This Trend

- **Personalized Travel Experiences:** By offering personalized recommendations and services, innovative travel apps like Momo are revolutionizing the way travellers discover new places.
- **Mobile Concierge Services:** Momo's mobile concierge smartphone represents a disruptive innovation in the hospitality industry, providing guests with a convenient and personalized digital companion.
- **Language-integrated Technology:** Momo's ability to offer services in different languages highlights the growing trend of language-integrated technology, opening up opportunities for businesses to cater to international travellers without language barriers.

### Where This Applies

- **Travel and Tourism:** Companies in the travel and tourism industry can leverage personalized travel app solutions like Momo to enhance customer experiences and differentiate themselves from competitors.
- **Hospitality:** The hospitality industry can embrace mobile concierge services, such as Momo's branded smartphones, to provide guests with a seamless and unique experience, leading to increased customer satisfaction and loyalty.
- **Technology:** Language-integrated technology solutions, exemplified by Momo's translation services, offer significant disruptive innovation opportunities for technology companies looking to tap into the growing multi-lingual market.

## Related on Trend Hunter

- [Personalized AI-Powered Travel Apps](https://www.trendhunter.com/trends/personalized-aipowered-travel.md)
- [Real-Time App-Based City Guides](https://www.trendhunter.com/trends/the-welcome-app.md)
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- [AI Travel Concierges](https://www.trendhunter.com/trends/smartrip-ai.md)
- [Personalized Finance Suggestion Apps](https://www.trendhunter.com/trends/momocredit.md)
- [Immersive Language-Learning Apps](https://www.trendhunter.com/trends/travel-echo.md)
- [GenAI Restaurant Concierges](https://www.trendhunter.com/trends/opentable-ai-concierge.md)
- [AI Travel Guide Apps](https://www.trendhunter.com/trends/docentpro.md)
