# Magnanimous Mailing Services Mumbai's Mirakle Couriers Gives the Disadvantaged Much-Needed Work By Omar Yusuf | Published 2011-08-25 | Social Good Source: Trend Hunter, https://www.trendhunter.com/trends/mirakle-couriers References: [trendpool](http://www.trendpool.com/indian-entrepreneur-does-well-by-doing-good/) & [miraklecouriers](http://www.miraklecouriers.com/) The Indian subcontinent is currently in the throes of an almost-American entrepreneurial boom -- social businesses like Mirakle Couriers only serve to edify the innovative climate that exists in cities like Mumbai and Goa. Dhruv Lakra, an MBA graduate from [Oxford University](https://www.trendhunter.com/trends/fourday-working-week), witnessed the plight and lack of safety nets for India's hearing-impaired population and came up with a plan. Because [courier services](https://www.trendhunter.com/trends/india-post) require very little vocal interaction on the part of employees, Lakra's new company Mirakle Courier was able to hire [deaf and mute locals as messengers](https://www.trendhunter.com/trends/hands-of-hope-laos). Barring the management staff of four, the entire company is held together by its hearing-disabled workers. Because they are so visually inclined, the deaf are incomparably skilled at reading maps, recognizing landmarks and pinpointing buildings -- they are the perfect couriers. As a result of their proficiency, Dhruv hopes to expand across India, giving hope to the disabled and building a sustainable business simultaneously. **Contact Information:** [Mirakle Couriers Website](http://www.miraklecouriers.com/) Telephone: +91 99200 79384 ## Trend Insights (Trend Hunter) - Score: 3.5/10 - Popularity: 28% | Activity: 69% | Freshness: 8% - Audience gender: 50% men, 50% women - Primary generations: Millennial - Top markets: North America, South America, Europe, Asia, Africa ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Social Good](https://www.trendhunter.com/socialgood) > [Activism](https://www.trendhunter.com/activism) ## Key Themes ### Key Themes Behind This Trend - **Entrepreneurial Boom in India:** Disruptive innovation opportunity: Exploring social businesses that focus on providing employment opportunities to disadvantaged populations. - **Integration of Disabled Workers in the Workforce:** Disruptive innovation opportunity: Creating inclusive business models that tap into the unique skills and abilities of disabled individuals. - **Visual Intelligence for Courier Services:** Disruptive innovation opportunity: Leveraging the visual skills of employees to provide more efficient and accurate courier services. ### Where This Applies - **Social Businesses:** Disruptive innovation opportunity: Developing business models that combine profit-making with social impact. - **Employment Services:** Disruptive innovation opportunity: Creating platforms that connect disadvantaged individuals with job opportunities. - **Logistics and Delivery:** Disruptive innovation opportunity: Rethinking traditional courier services by incorporating unique skill sets and talents of workers. ## Related on Trend Hunter - [AI-Enhanced Employment Accessibility](https://www.trendhunter.com/trends/enabled-talent.md) - [Purpose-Driven Popcorn Snacks](https://www.trendhunter.com/trends/gourmet-popcorn-snacks-and-gifts.md) - [Connective Delivery Services](https://www.trendhunter.com/trends/muvrio.md) - [Tech-Empowered Accessibility Initiatives](https://www.trendhunter.com/trends/remarkables.md) - [Accessible Airline Safety Manuals](https://www.trendhunter.com/trends/braille-safety-manuals.md) - [Last-Mile Delivery E-Bikes](https://www.trendhunter.com/trends/muv-e.md) - [Inclusive Social Support Programmes](https://www.trendhunter.com/trends/mcr-social.md) - [Communicative Delivery Companies](https://www.trendhunter.com/trends/mytroopers.md) - [Inclusivity-Focused Consulting Firms](https://www.trendhunter.com/trends/consulting-firm.md)