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# Retailer Finance Branches
Marks & Spencer Set to Open Full M&S Bank

By Katherinev123 | Published 2012-06-13 | Business
Source: Trend Hunter, https://www.trendhunter.com/trends/m-s-bank
References: [popsop](http://popsop.com/56205/) & [news.sky](http://news.sky.com/home/business/article/16243464)

Starting July 2012, UK retailer [Marks & Spencer](https://www.trendhunter.com/trends/clothing-repair-service) will launch M&S Bank, a set of full bank branches to be housed in select Marks & Spencer stores across the country. A joint venture with HSBC, the M&S Bank is an initiative to replace the retailer's current financial services arm M&S Money, which currently offers its customers the Marks & Spencer credit card.

Marks & Spencer plans to open 50 M&S Bank branches in the next two years. Following the retailer's store hours, the bank branches will allow customers to conveniently bank seven days a week while they shop. They will also receive 24-hour access to the M&S Bank online services and call centers. Along with the personal loans, car insurance and credit cards currently offered by M&S Money, the M&S Bank initiative will provide mortgages and current accounts.

One can't help but wonder whether such a move is a reaction to the implementation of banking services by other UK retailers, such as [Tesco](https://www.trendhunter.com/trends/minor-figures-oat-mlks) and [Sainsbury's](https://www.trendhunter.com/trends/sainsburys-local). However, M&S Bank's chief executive Colin Kersley claims, "We're not trying to compete with the big guys; we're trying to look after M&S customers."

## Trend Insights (Trend Hunter)

- Score: 1.5/10
- Popularity: 9% | Activity: 28% | Freshness: 8%
- Audience gender: 50% men, 50% women
- Primary generations: Millennial, Gen X
- Top markets: Europe

## Categories

[Trend Hunter](https://www.trendhunter.com/trends) > [Business](https://www.trendhunter.com/business) > [Retail](https://www.trendhunter.com/retail)

## Key Themes

### Key Themes Behind This Trend

- **In-store Banking:** Retailers are increasingly incorporating banking and financial services into their physical stores.
- **Convenience Banking:** The trend towards offering banking services in nontraditional locations allows customers to access financial services more conveniently.
- **Retailer Financial Services Diversification:** Retailers expanding their financial services offerings can potentially disrupt traditional financial institutions by offering a more diverse range of services in one convenient location.

### Where This Applies

- **Retail:** Retailers can potentially disrupt the banking industry by incorporating banking and financial services into their stores, offering more convenience to customers.
- **Banking:** Traditional banks may face increased competition from retailers if they continue to expand their financial services offerings.
- **Investment:** Retailers that offer banking services can potentially disrupt the investment industry by providing more accessible and affordable investment opportunities to their customers.

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