# Live Chat Integration Software Conversity Can Include Live Support Chat Functions Into Apps By Alyson Wyers | Published 2016-02-28 | Tech Source: Trend Hunter, https://www.trendhunter.com/trends/live-support-chat References: [betalist](http://betalist.com/startups/conversity) & [conversity.net](https://conversity.net/) Live support chat is a great way to improve customer service and directly address any objections or questions consumers might have. This has become such a popular feature that this startup is now offering [live chat software as a service](https://www.trendhunter.com/trends/chatweb). Based in India, Conversity is just the latest SaaS venture aimed at helping other companies better engage with their audiences. Conversity also specializes in speed, as it offers to add [live support chat](https://www.trendhunter.com/trends/repai) to mobile apps in less than ten minutes. Founded by Sandeep Periwal, Conversity is a powerful cloud-based [in-app messaging library](https://www.trendhunter.com/trends/chatbased-application) that gives native app developers the ability to integrate live chat functionality. It is also highly customizable in terms of color schemes. ## Trend Insights (Trend Hunter) - Score: 2.7/10 - Popularity: 39% | Activity: 35% | Freshness: 8% - Audience gender: 70% men, 30% women - Primary generations: Millennial, Gen X - Top markets: North America, Europe, Asia ## Categories [Trend Hunter](https://www.trendhunter.com/trends) > [Tech](https://www.trendhunter.com/tech) > [Mobile](https://www.trendhunter.com/mobile) ## Key Themes ### What Makes This Trend Stand Out - **Live Chat Software as a Service:** Conversity is offering live chat software as a service, opening up opportunities for other companies to improve their customer service and engagement. - **Quick and Easy Live Chat Integration for Mobile Apps:** Conversity's ability to add live support chat to mobile apps in less than ten minutes presents opportunities for streamlined customer service. - **Customizable In-app Messaging Libraries:** Conversity's highly customizable in-app messaging library presents opportunities for companies to tailor their messaging to fit their brand. ### Sectors Adopting This - **Customer Service Software:** Live chat integration software like Conversity is disrupting the customer service software industry. - **Mobile App Development:** Conversity's quick and easy live chat integration for mobile apps presents disruptive innovation opportunities for the mobile app development industry. - **Saas Venture:** Conversity's live chat software as a service is disrupting the SaaS venture industry by offering a new service that can be beneficial for customer service. ## Related on Trend Hunter - [Conversational AI Integration](https://www.trendhunter.com/trends/interworky.md) - [Personalized Website Chatbots](https://www.trendhunter.com/trends/conferbot.md) - [AI-Powered Customer Support](https://www.trendhunter.com/trends/chatmateso.md) - [Voice Engagement Assistants](https://www.trendhunter.com/trends/chatsimple-voice-ai.md) - [Live Chat Software](https://www.trendhunter.com/trends/deskdingo.md) - [Live-Service Support Platforms](https://www.trendhunter.com/trends/live-chat-support.md) - [Customer Service AI Chatbots](https://www.trendhunter.com/trends/customer-service-ai-chatbots.md) - [Unified Customer Messages](https://www.trendhunter.com/trends/customer-messages.md) - [AI Chat Support](https://www.trendhunter.com/trends/ai-desk.md)